Assistant Manager

Subway; Weymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global food franchise is seeking an Assistant Manager in Weymouth to oversee store operations. This role involves managing staff, ensuring compliance with health and safety standards, and providing excellent customer service. You will assist in training Sandwich Artists™ and maintaining operational excellence. Strong communication and leadership skills are essential for building a productive team and promoting sales. This opportunity is ideal for those passionate about food retail and customer satisfaction.

Qualifications

• Experience in managing operations in a fast-paced retail environment.
• Strong team leadership and coaching abilities.
• Proficiency in communicating effectively and maintaining brand standards.

Responsibilities

• Assist the Store Manager in overall store operations.
• Provide training and support to Sandwich Artists™.
• Ensure customer satisfaction and maintain store cleanliness.
• Adhere to health and safety procedures and standards.

Skills

Customer service

Staff management

Communication

Operational compliance

Team development

Job description

Closing Date: 29/01/2026

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

Leadership

• Managing with integrity, honesty and knowledge to promote the culture, values and mission
• Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results

• Communicating clearly, concisely, accurately and professionally at all times
• Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
• Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
• Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing Functional Responsibilities

• Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
• Using all operational tools to plan for and achieve operational excellence in the store
• Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety

Team Member Development / Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:

• Challenging and inspiring staff members to achieve business results
• Ensuring staff members adhere to all established Subway® operational standards
• Developing and maintaining positive relationships with the store team
• Utilizing and demonstrating effective management policies and procedures

About The Role

The Assistant Manager is required to regularly and customarily exercise discretion in managing the overall operation of the store as the deputy to the Store Manager. The Assistant Manager is responsible for serving customers, following health and safety procedures and keeping the store clean. You will assist in the development and training of Sandwich Artists™ and ensuring customer satisfaction and team productivity.

The Assistant Manager is responsible for demonstrating the principles in accordance with the franchise company and the Subway® brand.

This role assists the Store Manager by creating and maintaining the Subway® experience for our customers and partners.

Duties

• Maintaining business records as outlined in the Operations Manual and analyzing business records to manage the business
• Communicating changes of food preparations formulas, standards, etc. to staff
• Supporting local and national marketing initiatives
• Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
• Recruiting new staff members
• Recognition and reward of staff performance
• Disciplinary action as required
• Identifying and contacting prospective customers to promote sales
• Planning events and promotions

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.