Assistant Manager

Heartwood Collection; Orpington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant hospitality group in Orpington is looking for an Assistant Manager to oversee operations and support the General Manager. The ideal candidate should have 2-3 years of experience, passionate about service, and skilled in leading a team in a fast-paced environment. This role offers competitive earnings, bespoke training programs, and various perks, including discounts and bonuses. Join a warm community with opportunities for growth in an expanding team.

Benefits

Bespoke training and development

Employee Assistance Program

Instant pay access

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at establishments

Discounts on retailers and experiences

Qualifications

• 2-3 years experience as an Assistant Manager.
• Proven record of leadership skills in hospitality.
• Confident in running a service from the floor.

Responsibilities

• Support the General Manager with admin and staffing.
• Deliver training and support to team members.
• Run different aspects of hospitality including bar and reception.

Skills

People skills

Service management

Leadership

Fresh food restaurant experience

Job description

Assistant Manager

On Target Earnings £ 15.50 - £16

Including TRONC base rate £12.82 plus service charge approximately £3 - £3.50 per hour.

This role requires a minimum of 30 hours per week up to a maximum of 48 hours.

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• Passionate and vibrant personality, a real people person who cares for guests, team, and experience.
• Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members.
• Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills.
• 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and to assist the General Manager with admin, staffing, financial aspects of running a site.

Awards

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand / Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

On Target Earnings is based on a 48‑hour working week; TRONC is calculated from the expected 6‑month site average.

Please note, we cannot take applications from overseas or that require sponsorship.

Office

Heartwood Collection

Orpington, UK

Permanent

Published on 16 Dec 2025