Assistant Manager

Ask Italian; Horsham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A popular Italian restaurant chain is looking for an Assistant Manager to lead and develop the restaurant team. You will drive sales, maintain high standards of food and service, and support training and performance management. This role offers a starting salary from £34,380 pa and various benefits including discounts and paid holidays. Join a welcoming team environment and make a difference!

Benefits

50% discount at ASK Italian and Zizzi restaurants

Complimentary meals on shift

Paid holidays

Career development opportunities

Community volunteering day

Qualifications

• Experience in a similar role in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to lead a diverse team.

Responsibilities

• Lead and develop the restaurant team in a fast-paced environment.
• Drive sales growth while maintaining high service standards.
• Support scheduling, training, and performance management.

Skills

Leadership

Customer service

Sales growth

Team development

Job description

Overview

Role: Assistant Manager / Assistant Restaurant Manager / Assistant Hospitality Manager

Pay: Starting salary from £34,380 pa, including benefits. Salary breakdown: Starting from £30,880 pa, plus £1.50 per hr tronc average. Flexible working opportunities available.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams! We live and breathe the ASK Factor and use its core values to guide everything we do.

Our Values

• Passion: A love for people, diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team.
• Hospitality: A welcoming attitude, making every customer and Team Member feel at home.
• Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent food, service, standards and team development.
• Behaviour: The desire to lead and work collaboratively with the General Manager and team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.
• Heartfelt: We love what we do and believe in what we say.
• Respectful: We care about how we make people feel and our impact on the world around us.
• Generous: We'll go that extra mile to make a difference.
• Spirited: We're determined, always moving forward to be the best we can be.

Responsibilities

• As an Assistant Manager at ASK Italian, you'll lead and develop the restaurant team in a fast-paced, customer-focused environment.
• Drive sales growth while maintaining high standards of food and service.
• Collaborate with the General Manager to ensure consistent delivery of ASK Factor values.
• Support scheduling, training, and performance management; ensure compliance with policies and procedures.

Benefits

• Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
• Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
• Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
• Inclusive Dress Code Policy: Part dress code provided, including shoes.
• Paid Holidays: 28 days paid holiday, pro-rata.
• Pension Contributions
• Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
• Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
• Early wage access through Wagestream
• Well-being and GP support for you and your family
• Discounts on lifestyle brands, including gyms, cinemas, and travel
• Community Volunteering: 1 paid day per year to volunteer in your local food bank.
• A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.