Assistant Manager

Welcome Break; England; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading motorway service operator in the UK is seeking an Assistant Manager to support the Unit Business Manager in managing operations. Ideal candidates should have management experience in customer service and a passion for delivering excellent service. This role also offers a competitive salary, bonuses, and various employee benefits including discounts and a structured career path.

Benefits

Competitive salary plus bonus

£10 on shift meal allowance

30 days’ holiday increases with service

Employee discounts at various retailers

Contributory pension

Structured career path and bespoke training

Free on-site parking

Generous discounts on hotel rooms

Qualifications

• Experience in a supervisor or management role in customer service.
• Passionate about delivering great customer service.
• Good people manager who can motivate others.

Responsibilities

• Support the Unit Business Manager in all aspects of running the unit.
• Manage people, drive sales and profitability.
• Provide leadership and training to team members.

Skills

Customer service

People management

Sales growth

Job description

Overview

Welcome Break, Starbucks, Newport Pagnell Southbound
Pay up to £27,000pa plus bonus and £10 on-shift meal allowance
Fantastic benefits & discounts, free parking & great career opportunities
Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

Responsibilities

• Support the Unit Business Manager in all aspects of running the unit
• Manage people, drive sales and profitability
• Provide leadership and training to team members
• Ensure high standards of customer service and operations

Qualifications

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service
• Be a good people manager who can motivate others and lead by example
• Be a true multi-tasker able to juggle a range of tasks
• Be business-minded and focused on delivering profitable sales growth
• Have ambition to develop their management career

Benefits

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.