Assistant Manager

Williams Trade Supplies Ltd; Cheltenham; On-site; GBP 26,000 - 31,000; Full time

Job summary

A plumbing and heating merchant in Cheltenham is seeking an Assistant Manager to support the Branch Manager and deliver excellent customer service. The role includes maintaining displays, stock checks, and team leadership. Ideal candidates are ambitious, attentive to detail, and eager to develop their skills. This position offers a competitive salary and benefits including private medical insurance and a contributory pension scheme.

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform

Private medical insurance

Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Qualifications

• Ambitious with a growth mindset towards learning.
• Highly accurate with good attention to detail.
• Respectful in upholding Health & Safety guidelines.
• Keen to meet deadlines with flexibility in tasks.
• Eager to develop leadership and management skills.

Responsibilities

• Updating displays and branch upkeep.
• Supporting the Branch Manager in customer attraction.
• Delivering outstanding customer service.
• Undertaking stock checks and administrative duties.
• Building relationships with suppliers.

Skills

Attention to detail

Customer service

Leadership

Communication

Flexibility

Job description

Position: Assistant Manager

Salary: Up to £31,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!

Location: Unit C3 Kingsville Road, Kingsditch Trade Park, Gloucestershire, GL51 9PD

Overview

Williams is an independent trade‑only plumbing and heating merchant that has been listed for 5 years on the Top 100 Best Companies to Work For. We are seeking an Assistant Manager to join our busy and friendly team in Cheltenham.

If you have previous exposure working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on tools in the plumbing and heating trade, we would LOVE to hear from you!

Responsibilities

• Updating and maintaining displays, branch upkeep, and availability of merchandise.
• Supporting the Branch Manager in maintaining and attracting new customers.
• Supporting the Branch Manager with the day‑to‑day leadership of the team.
• Delivering outstanding customer service both in‑person and over the phone.
• Undertaking stock checks and employing control measures.
• Undertaking daily administrative duties, such as banking.
• Ensuring safe operation and use of the warehouse.
• Receiving, checking and storing incoming goods.
• Building relationships with suppliers and reps.

Qualifications

• Ambitious in your approach to work with a growth mindset towards learning.
• Highly accurate in your approach to work with good attention to detail.
• Respectful in upholding Health & Safety guidelines at all times.
• Keen to meet deadlines with a flexible approach to daily tasks.
• Eager to develop your leadership and management skills.
• Passionate about providing excellent customer service.
• An excellent communicator both verbally and written.

Benefits

• 33 days annual leave, increasing with the length of service
• Training and development opportunities specific to you
• Discounted shopping platform & gym membership
• Private medical insurance for the whole family
• 24/7 Employee Assistance Programme
• Car leasing & cycle‑to‑work schemes
• Company discount on our products
• Contributory pension scheme
• Life Assurance

So what are you waiting for!? Apply to be our NEW Assistant Manager - Today!