Assistant Health Club Manager

Hilton Worldwide, Inc.; Derby; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading global hospitality company in Derby is seeking an Assistant Health Club Manager. This role involves managing the operations of the health club, ensuring a high-quality guest and member experience while meeting financial targets. Ideal candidates will have supervisory experience in the leisure sector, strong communication skills, and a willingness to develop both teammates and themselves. This position offers an annual salary of £27,500 and various employee benefits.

Benefits

Free and healthy meals when on duty

Grow your Career

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Free Parking

Subsidised Taxi Scheme

Accommodation available with all bills included

Qualifications

• Management experience in leisure sector is preferred.
• Strong financial target achievements.
• Flexible in various work situations.

Responsibilities

• Manage operations of the health club
• Drive team performance to exceed revenue targets
• Ensure high quality service and ongoing development of team
• Recruit, train, and develop team members
• Maintain compliance with health and safety regulations

Skills

Management and/or supervisory experience within the leisure sector

Ability to meet financial targets

Ability to work under pressure

Excellent grooming standards

Strong organizational skills

Excellent communication and interpersonal skills

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Working knowledge of Microsoft Word, Outlook, and Excel

Education

Degree in relevant area

Job description

Overview

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS. No two days or two hotels are the same, but our spirit and passion for hospitality brings teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: to share the light and warmth of hospitality. There is always an opportunity to develop and grow with great training, resources and support from managers and colleagues.

Annual Salary of £27,500

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Accommodation available with all bills included
• Modern and inclusive Team Member’s areas

Role

An Assistant Health Club Manager is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the club's annual budget and driving their team to meet and exceed revenue targets.

What will I be doing?

• Manage operations of the health club
• Manage team members to ensure high motivation, provision of high quality service and ongoing development
• Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
• Achieve the Health Club's annual budget and be accountable for financial targets as well as net movement
• Manage customer feedback effectively to ensure continuous service and programme improvement
• Instill brand values and standards to maintain quality daily
• Liaise with other hotel departments
• Ensure customers and guests receive friendly and consistent personalised service from all team members
• Recruit, manage, train and develop the team
• Respond to audits to ensure continual improvement is achieved
• Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

What are we looking for?

An Assistant Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory experience within the leisure sector
• Ability to meet financial targets
• Ability to work under pressure
• Excellent grooming standards
• Strong organizational skills
• Excellent communication and interpersonal skills
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs

Nice-to-have capabilities

• Degree in relevant area
• Passion for customer service
• Ability to close a sale
• Relevant fitness and pool qualifications

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.