Assistant Food and Beverage Services Manager

Hilton Worldwide, Inc.; City Of London; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading hospitality company in London is looking for an Assistant Food and Beverage Services Manager to manage operations across various outlets. You will lead a dedicated team aimed at delivering exceptional guest experiences and resolving complaints promptly. The ideal candidate is a natural leader with a passion for customer service and teamwork. This position offers a competitive salary and numerous perks.

Benefits

Yearly salary ranging from £32,000 to £34,000

Smart uniform provided

Free meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• Natural leader with a friendly and positive attitude.
• Experience in a hospitality or food and beverage setting is a plus.

Responsibilities

• Assist in managing operations of all Food and Beverage outlets.
• Lead the team in providing excellent guest experiences.
• Resolve complaints and ensure efficient service.

Skills

Leadership

Customer service

Teamwork

Job description

Overview

Assistant Food and Beverage Services Manager (HOT0BZFW)

Job Number: HOT0BZFW

Work Location

DoubleTree by Hilton, London - Tower of London, 7 Pepys Street, London EC3N 4AF

Rewards

• Yearly Salary ranging from 32,000 to £34,000 plus service charge up to 5k a year.
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career! Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Role purpose

An Assistant Food and Beverage Services Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

Key Responsibilities

• You will join and lead our team in the Restaurant, Bar, Room Service and Conference and Events Department.
• You enjoy leading your team of Waiters and Commis Waiters, ensuring a smooth and efficient service throughout the Restaurant. You will be dealing with all enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues.
• Are you a natural leader, friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

About Hilton

At Hilton, Every Job Makes the Stay.