Assistant Depot Supervisor Luton

AO RETAIL LIMITED; Luton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading retail company is seeking an Assistant Depot Supervisor to ensure smooth warehouse operations and timely customer deliveries. You will oversee daily vehicle checks, manage team compliance, and solve problems proactively. Strong depot operations experience and communication skills are essential. Competitive benefits include 31 days of holiday and pension contributions.

Benefits

31 days holiday

At least 5% contribution pension scheme

Enhanced Maternity, Paternity and Adoption Packages

Paid charity days

Exclusive ticket access to events

Qualifications

• Experience in managing delivery and installation readiness.
• Commitment to safety and vehicle compliance.

Responsibilities

• Complete daily reports for the Depot Manager.
• Ensure all vehicles meet transport legislation requirements.
• Manage transhipping and reloads effectively.
• Communicate professionally with Drivers.

Skills

Hands-on depot operations experience

Strong decision-making abilities

Proactive communication skills

Problem-solving abilities

Tools

Microsoft Excel

Job description

Overview

Our Assistant Depot Supervisor will ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing ongoing support to our Drivers, Quality and People teams.

Responsibilities

• Complete in-house reports for the Depot Manager daily
• Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
• Ensure that all members of the team both employed and self-employed are complying with the training that they have received
• Complete alcohol testing when required
• Communicate with our Drivers, handling any queries efficiently and in a professional manner
• Transport Debriefing duties of vehicles returning from delivery and installation runs
• Take responsibility for managing the transhipping and reloads
• Able to build good relationships with people even when under pressure
• Challenge any vehicle issues or damages with our Drivers
• Able to make decisions in the absence of the Depot Manager to drive performance and service
• React quickly to information and be able to solve problems independently
• Good communication skills both verbally and written
• Competent use of Microsoft, particularly Excel
• 31 days holiday
• At least 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder

Qualifications and Skills

• Hands-on depot operations experience
• Ability to manage delivery and installation readiness, and track issues throughout the day
• Strong decision-making and problem-solving abilities, especially in the absence of the Depot Manager
• Proactive communication with drivers and teams
• Commitment to safety, vehicle compliance, and training adherence

Diversity and Recruitment

AO is for everyone. We are committed to creating a welcoming and inclusive place to work and celebrate diversity of backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. If you require any reasonable adjustments during the recruitment process, please let us know so we can support you. Information collected in this recruitment process will be handled in accordance with our data practices.