Assistant Branch Manager

GSF Car Parts; Reading; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive parts distributor in Reading is seeking an Assistant Branch Manager to support the branch team and drive sales. This role involves leading the Sales Advisor team, managing performance, and ensuring customer satisfaction. The ideal candidate will exhibit strong leadership skills and experience in a sales-driven environment, while also being focused on customer service excellence. Competitive benefits including performance bonuses and annual leave are offered.

Benefits

Performance-based bonus

20 days annual leave plus extra for time-served

Free flu vaccine

Life assurance scheme

Discounts from household names

Paid time off to volunteer

Training qualifications and career progression opportunities

Qualifications

• Experience in a sales target-driven environment providing excellent customer service.
• Ability to manage and motivate a diverse team.
• Confident and capable of leading by example.

Responsibilities

• Support the branch team and assist the Branch Manager.
• Measure and manage Sales Advisors against KPIs.
• Ensure excellent customer service is delivered.

Skills

Managerial skills

Leadership skills

Time management

Communication

Problem solving skills

Relationship management

Organizational skills

Tools

MAM

Allicat

Job description

At GSF Car Parts our Assistant Branch Managers passion to support the branch team and assist the Branch Manager with day to day duties is paramount. As the Assistant Branch Manager you will be responsible for helping to lead and work alongside the Sales Advisor team boosting branch sales customer relationships and hitting monthly sales targets.

• Daily Sales Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
• Measure and Manage Sales Advisors against their KPIs
• Daily Communication with the Team to include team briefs updates on performance and constructive feedback where customer standards arent being met
• Recognise excellence with constructive feedback and use positive communication to engage the team
• Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
• Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
• Ensure our team delivers a solution where we have not met customer service requirements
• Instil a solution based customer service mentality

Working Hours

45 (average) hours Monday to Friday including alternate Saturday working

About You

The ideal Assistant Branch Manager will have experience of working in a strong sales target driven environment providing excellent customer service.

What You’ll Need to Succeed

• Display qualities to manage and motivate a diverse team
• Driven to achieve
• Able to set high standards of work and appearance
• Be focused on delivering excellent customer service
• Confident and capable of leading by example
• Good interpersonal and leadership skills
• Ideally have experience of P&L Management commercial management exposure
• Previous use of MAM or Allicat is desirable
• Automotive knowledge would be helpful but isnt essential

What We Offer

Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether thats their health wealth or everyday lifestyle we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

• Opportunity to earn a performance based bonus as part of this role
• 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
• Free flu vaccine
• Health & wellbeing tools
• Free support from pension experts
• Life assurance scheme
• Discounts from 100s of household names including Asda Nike & John Lewis
• A suite of financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding 475 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure.

Required Experience

Manager

Key Skills

• Administrative Skills
• Time Management
• Listening Skill
• Leadership skills
• Organizational Skill
• Accounting & Finance
• Business Process Skills
• Communication
• Relationship Management
• Strategic Thinking Skills
• Team Player Spirit
• Budgeting Skills
• Marketing Skills
• Management Skill
• Problem Solving Skills

Employment Type

Full-Time

Experience

years

Vacancy

1