Assistant Aftersales Manager - Lead Service Excellence

Trust Ford; Wimbledon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK automotive company in Wimbledon is seeking an Assistant Aftersales Manager to support the Aftersales Manager in the Service Department. Responsibilities include leading the team, maximizing resources, and ensuring exceptional customer service. If you're self-motivated and have experience in a main dealer, this could be your next career opportunity with competitive rewards and real advancement potential.

Benefits

Industry leading package

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

1 day volunteer for charity

Cycle to work scheme

Access to Perks at Work discount website

Qualifications

• Experience in a main dealer environment is preferred.
• Track record of delivering exceptional customer experience.
• Strong leadership skills to motivate team members.

Responsibilities

• Assist the Aftersales Manager with personnel and operations.
• Anticipate and identify customer needs.
• Maximize use of all available resources for department efficiency.

Skills

Leadership

Customer service experience

Self-motivation

Team leadership

Tenacity

Job description

A leading UK automotive company in Wimbledon is seeking an Assistant Aftersales Manager to support the Aftersales Manager in the Service Department. Responsibilities include leading the team, maximizing resources, and ensuring exceptional customer service. If you're self-motivated and have experience in a main dealer, this could be your next career opportunity with competitive rewards and real advancement potential.