Asset Support Technician

Suffolk Jobs Direct; Ipswich; Hybrid; GBP 35,000; Full time

Job summary

A local authority in England is seeking an Asset Support Technician to manage highway maintenance across Suffolk. This hybrid role involves analyzing data, coordinating with teams for effective maintenance solutions, and ensuring compliance with relevant laws. Strong expertise in MS software and communication is essential, as you will engage with internal teams and the public. The ideal candidate should be passionate about making a positive impact in the community. Join us to build a brighter future for Suffolk.

Qualifications

• Good working knowledge of MS Word, Excel, Outlook, SharePoint and Insight software.
• Strong problem-solving skills and ability to manage and interpret large volumes of data.
• Knowledge of carriageways, road markings and sign maintenance standards and techniques.
• Understanding of relevant legislation, including the Highways Act and New Roads and Street Works Act.
• Excellent communication skills, both written and verbal, with the ability to build strong relationships.
• Ability to work independently, organise activities and make decisions within guidelines.

Responsibilities

• Shape and manage forward programmes for road maintenance across Suffolk.
• Support delivery of a safe and well-maintained highway network.
• Analyse condition data and prioritize works.
• Respond to public enquiries and contribute to asset condition assessments.

Skills

Good working knowledge of MS Word

Strong problem-solving skills

Knowledge of carriageways, road markings

Understanding of relevant legislation

Excellent communication skills

Ability to work independently

Job description

Description

Suffolk County Council

Address : Phoenix House Goddard Road Ipswich IP1 5NP - Hybrid working

Salary : 34434 per annum (pro rata for part time)

Hours : 37 hours per week - Flexible working options available

Contract : Permanent

This advert is for current Suffolk County Council staff only

At Suffolk County Council every role is a chance to create positive change. We’re not just a local authority; we’re a team of dedicated individuals working together to improve lives across our diverse communities. As our new Asset Support Technician you’ll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for all. If you’re passionate about making a real tangible difference, it’s time to reimagine your career with us.

Your role and responsibilities

As part of our Highways team you’ll play a key role in shaping and managing forward programmes for carriageway, footway, road marking and signage maintenance across Suffolk. You’ll support the delivery of a safe and well‑maintained highway network by analysing condition data, prioritising works and identifying the most effective maintenance solutions. Working closely with internal teams and supply chain partners, you’ll help ensure statutory compliance, respond to public enquiries and contribute to asset condition assessments. Your input will be vital in coordinating efficient delivery, monitoring progress and keeping stakeholders informed.

You will need

• Good working knowledge of MS Word, Excel, Outlook, SharePoint and Insight software.
• Strong problem‑solving skills and ability to manage and interpret large volumes of data.
• Knowledge of carriageways, road markings and sign maintenance standards and techniques.
• Understanding of relevant legislation, including the Highways Act and New Roads and Street Works Act.
• Excellent communication skills, both written and verbal, with the ability to build strong relationships.
• Ability to work independently, organise activities and make decisions within guidelines.

You can view a full list of requirements in the Job and Person Profile (word). If you think you have what it takes to be successful in this role even if you don’t meet all the requirements, please apply. We appreciate the opportunity to consider your application.

The Team

Suffolk Highways is a collaboration between Suffolk County Council and M‑Group to meet the primary objective of maintaining roads and delivering new highway infrastructure in Suffolk. We work together to achieve the best we can and support one another in our work as one team. We look ahead so that we may better inspire each other to continually improve and take pride in what we do and the service that we provide to our customers.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact either Charlie Mitson or Richard Winter for a casual conversation. You can reach them by email or call.

How to apply

1. Read the Job and Person Profile (word).
2. Click Apply Now to start your online application.
3. Upload a supporting statement answering the following question (no more than 2 sides of A4). You should use the Supporting Statement template.
4. Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

We value reasonable adjustments to the application process. If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by email or phone. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date : 11.30pm 10 November 2025.

Interview date : week commencing 17 November 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.