Assessor in Business Administration & Customer Service

Eden Brown Synergy; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading Further Education College in Greater Manchester is seeking an Assessor in Business Administration and Customer Service. In this role, you will assess and support apprentices in their qualifications while working part-time hours. The ideal candidate will have relevant qualifications, a recognized assessor qualification, and experience in the sector. A valid UK driving license is essential as this role requires visiting apprentices' workplaces across Greater Manchester. Join a dedicated team making a real difference in learners' professional development.

Qualifications

• Experience of assessing apprentices in Business Administration and Customer Service.
• Passion for supporting learners and helping them achieve their qualifications.
• Full UK driving licence and access to a car required.

Responsibilities

• Conduct assessments for apprentices in Business Administration and Customer Service.
• Support apprentices in the workplace to meet qualification requirements.
• Provide feedback and guidance to ensure learner progress.
• Maintain accurate records of assessments and learner progress.
• Collaborate with employers on training and development.

Skills

Communication skills

Interpersonal skills

Ability to work independently

Education

Relevant qualifications in Business Administration and Customer Service

Recognised assessor qualification (e.g., TAQA, A1 or equivalent)

Job description

Assessor in Business Administration / Customer Service

Role: Assessor in Business Administration and Customer Service

Location: Greater Manchester

Rate of pay: £28-33 per hour

Contract: Temporary, 0.8 (4 days per week)

Eden Brown are looking for a skilled and motivated Assessor in Business Administration and Customer Service on behalf of a leading Further Education College in Greater Manchester. As an Assessor, you will play a key role in assessing and supporting apprentices in their workplaces, guiding them through their Business Administration and Customer Service qualifications. This is a temporary role offering the flexibility to work part‑time hours while making a real difference in the apprentices professional development.

Key Responsibilities

• Conduct assessments for apprentices in Business Administration and Customer Service.
• Support apprentices in the workplace, ensuring they meet the requirements of their qualifications.
• Provide ongoing feedback, coaching and guidance to ensure learners are progressing and achieving their potential.
• Maintain accurate records of assessments, reviews and learner progress.
• Work closely with employers to ensure a collaborative approach to training and development.

Key Requirements

• Relevant qualifications in Business Administration and Customer Service.
• A recognised assessor qualification (e.g., TAQA, A1 or equivalent).
• Experience of assessing apprentices in these sectors.
• Strong communication and interpersonal skills, with a passion for supporting learners.
• Ability to work independently and manage a varied caseload.

Full UK driving licence and access to a car required, as you will be required to visit apprentices in the workplace across Greater Manchester.

A current DBS is also needed for this role.

Eden Brown Synergy is an equal opportunities employer.