Assessment and Engagement Coordinator

Forward Leeds; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health services organization is seeking an Assessment and Engagement Coordinator to support service delivery in HMP Durham. The role involves conducting assessments, delivering drug and alcohol recovery interventions, and managing a service user caseload to facilitate recovery. Candidates should be experienced in supporting individuals through treatment processes. The position offers generous leave and various employee benefits.

Benefits

Generous annual leave entitlement

Enhanced occupational sick pay

Free Will writing

Learning and development opportunities

Wellbeing offers

Qualifications

• Experience in drug and alcohol recovery settings.
• Ability to engage and support service users through various stages.
• Familiarity with assessment processes.

Responsibilities

• Carry out assessments for service users.
• Deliver drug and alcohol recovery interventions.
• Manage an agreed service user caseload.
• Facilitate access to treatment and resources.

Skills

Assessment skills

Intervention strategies

Team collaboration

Communication skills

Job description

Job Details

Assessment and Engagement Coordinator role within Waythrough. Based in Reconnected to Health in HMP Durham. Support Humankind’s service delivery with assessments and drug and alcohol recovery interventions to enable progression from engagement to structured treatment and sustained recovery.

About the role

An exciting opportunity has arisen for a permanent post as Assessment and Engagement Coordinator to support Humankind’s service delivery within Reconnected to Health in HMP Durham.

You will work as part of a team to carry out assessments and deliver drug and alcohol recovery interventions. You will manage an agreed service user caseload, review ongoing care and treatment, and liaise closely with partners, family members and significant others to achieve and sustain recovery goals.

About you

The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. Key duties will include:

• Work in partnership to carry out assessments, ensure service users are informed about their options and opportunities, encouraging active engagement and ownership of individual recovery.
• Deliver drug and alcohol recovery interventions to enable individual service user progression from engagement, through structured treatment to sustained recovery.
• Manage an agreed service user caseload, reviewing on-going care and treatment and liaising closely with the full range of partners.
• Facilitate service user access to treatment, assets and resources to increase recovery capital, supporting service users and their loved ones to achieve and sustain recovery goals.
• Support service users across all stages of custody including transition planning for transfer or release.

Additional information

For more information watch the Day In the Life Video. For any additional queries about the role please contact HMP Durham Service Manager [e-mail].

Check out the Assessment and Engagement Coordinator job description and person specification.

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Salary information: The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

What Waythrough can offer you

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year’s service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Free Will writing
• Blue light card discount
• Learning and development opportunities, including free training courses
• Work-life balance and family-friendly policies
• Wellbeing offers for our workforce and Employee Assist Programme

Waythrough is an equal opportunities employer

We value diverse perspectives and experiences. We encourage applications from all backgrounds, including those with lived experience of substance use. For application support, contact the Recruitment Team at [e-mail].

Applications close date: 10 Oct 2025.