Art Auction Pre-Sale Experience Lead

Sotheby's; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading auction house in Greater London is seeking an experienced Pre-Sale Experience Coordinator to oversee sales administration and enhance client satisfaction. The ideal candidate will manage client communications, coordinate logistics, and ensure compliance throughout the sale cycle. With 3+ years of client service experience and strong organizational skills, you will thrive in this dynamic role that supports diverse sales across departments. A business degree is preferred, along with proficiency in SAP and Microsoft Office.

Qualifications

• At least 3+ years’ experience in business administration and/or client service.
• Ability to prioritize and manage challenging deadlines.
• Ability to think on your feet and remain calm under pressure.

Responsibilities

• Respond to client inquiries and execute client transactions.
• Manage property throughout the sale cycle.
• Coordinate communication with clients and shipping departments.
• Facilitate financial transactions in compliance with corporate governance.
• Process purchase orders and monitor house property quarterly.

Skills

Exceptional client service skills

Strong verbal and written communication

Ability to multi-task

Highly organized and detail oriented

Resourcefulness

Education

Degree in business administration or equivalent field

Tools

SAP

Microsoft Office (Word, Excel, Outlook)

Job description

A leading auction house in Greater London is seeking an experienced Pre-Sale Experience Coordinator to oversee sales administration and enhance client satisfaction. The ideal candidate will manage client communications, coordinate logistics, and ensure compliance throughout the sale cycle. With 3+ years of client service experience and strong organizational skills, you will thrive in this dynamic role that supports diverse sales across departments. A business degree is preferred, along with proficiency in SAP and Microsoft Office.