Area Manager (West Midlands)

Gravity Recruit; Birmingham; On-site; GBP 46,000 - 53,000; Full time

Job summary

A recruitment agency is seeking an experienced Area Manager to lead their retail venues in the West Midlands. The ideal candidate will have a strong background in multi-site leadership, focusing on team development and operational success. Responsibilities include optimizing venue performance, ensuring compliance with health and safety standards, and fostering a culture of engagement among staff. This full-time role offers a competitive salary of £46,000 per year, plus a performance-based bonus and attractive benefits including 33 days of annual leave and other rewards.

Benefits

Company Car

Performance-based bonus

33 days of annual leave

Life assurance (3x salary)

Professional development opportunities

Qualifications

• Multi-site leadership experience, ideally in retail, leisure, hospitality, or gaming.
• Passion for developing teams and driving business success.
• Keen eye for detail and ensuring compliance.

Responsibilities

• Lead and support your team in retail venues.
• Drive success by optimizing operations and ensuring customer satisfaction.
• Oversee HR, recruitment, training and compliance with health and safety standards.

Skills

People-focused leadership

Coaching and mentoring

Strong communication

Operational excellence

Flexibility to travel

Job description

Area Manager - West Midlands

Our client is looking to bring on a strong Area Manager to lead their retail venues in the West Midlands.

Your Role:

As an Area Manager, you will play a key role in leading and supporting your team while ensuring each venue thrives.

You will be responsible for:

• People & Leadership Inspiring, coaching, and developing your teams to create a culture of success and engagement
• Performance & Growth Driving the success of each venue by optimizing operations and ensuring customers enjoy a welcoming environment
• Compliance & Standards Overseeing HR, recruitment, training, and ensuring all health, safety, and security standards are met
• Customer Experience Building strong, friendly, and customer-focused venues where both guests and staff feel valued

About You:

Were looking for a proactive and people-focused leader who enjoys developing teams and driving business success.

Youll bring:

• Multi-site leadership experience, ideally in retail, leisure, hospitality, or gaming
• A passion for people, with strong coaching, mentoring, and team-building skills
• A keen eye for detail, ensuring high operational standards and compliance
• Excellent communication and organization, keeping teams motivated and venues running smoothly
• Flexibility to travel, adapting to the needs of your area

Package:

• Salary: £46,000 per year + a rewarding performance-based bonus
• Flexibility: 40 hours per week over 5 days (some weekend availability needed)
• Company Car: Provided to support travel between venues
• Work-Life Balance: 33 days of annual leave (including public holidays)
• Security & Growth: Life assurance (3x salary) & professional development opportunities

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