Apprentice Customer Service Advisor Earn While You Learn

EE; Gunnislake; On-site; GBP 21,000 - 26,000; Full time

Job summary

A telecommunications company in Gunnislake is seeking an enthusiastic individual for a full-time apprenticeship in customer service. This role offers a starting salary of £21,620 per year, with structured training to help you gain an NVQ Level 2 in Customer Service. You'll engage with customers over the phone, solving problems and providing support, with opportunities to develop your career in a supportive environment.

Benefits

Starting salary of £21,620, rising to £25,684

Discounts on mobile and broadband packages

Career growth support

Access to a private GP 24/7

Qualifications

• No prior experience required, just a great attitude.
• Ability to engage and connect with customers over the phone.
• Openness to training and personal growth.

Responsibilities

• Assist customers with billing questions over the phone.
• Provide tech support and address customer queries.
• Complete a 15-month NVQ Level 2 in Customer Service.

Skills

Customer service skills

Problem-solving abilities

Communication skills

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A telecommunications company in Gunnislake is seeking an enthusiastic individual for a full-time apprenticeship in customer service. This role offers a starting salary of £21,620 per year, with structured training to help you gain an NVQ Level 2 in Customer Service. You'll engage with customers over the phone, solving problems and providing support, with opportunities to develop your career in a supportive environment.