Apprentice Customer Service Advisor

EE; England; On-site; GBP 22,000; Full time

Job summary

A leading mobile network provider in England is looking for enthusiastic individuals to join their award-winning Apprenticeship scheme. This role focuses on delivering exceptional customer service while providing opportunities for career growth and development. With a starting salary of £21,620 and various benefits including travel loans and healthcare options, this position is ideal for those eager to learn and grow in a supportive environment.

Benefits

Starting salary of £21,620

Huge discounts on EE & BT products

Support for career path development

Season Ticket Travel Loan

Volunteering days

Private Healthcare and Dental options

Free tea and coffee

Qualifications

• Energy, talent, and ambition to launch a career.
• Ability to provide exceptional customer service.

Responsibilities

• Ensure customers receive the best service every time.

Job description

Overview

Where: EE Warrington

Job type: Full time — Permanent

Salary: £21,620 per year

Hourly rate: £11.08

Start Date: 8th Sept 2025

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of £21,620 plus incentives throughout the year
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
• Volunteering days to give back to your local community
• Optional Private Healthcare and Dental to protect you and your family
• Free tea and coffee, and a concierge for small daily conveniences

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!