Apprentice Customer Advisor: Launch Your Service Career

EE; Barnton; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading telecommunications company in the United Kingdom is offering a full-time apprenticeship in customer service. You will engage with customers over the phone, assisting with various inquiries while acquiring an NVQ Level 2 qualification. No prior experience is necessary, just a positive attitude and eagerness to learn. Enjoy a competitive salary and a suite of benefits, including discounts on company products and optional healthcare. Join us and start building your career now.

Benefits

Competitive salary

Huge discounts on products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Free tea and coffee

Qualifications

• No previous experience required, just a positive mindset and willingness to learn.
• Support provided for completing NVQ Level 2 in Customer Service.
• Dedicated study day per week with guidance and coaching.

Responsibilities

• Assist customers over the phone with billing questions and tech support.
• Learn to listen, solve problems, and build customer relationships.
• Deliver a positive service experience on every call.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A leading telecommunications company in the United Kingdom is offering a full-time apprenticeship in customer service. You will engage with customers over the phone, assisting with various inquiries while acquiring an NVQ Level 2 qualification. No prior experience is necessary, just a positive attitude and eagerness to learn. Enjoy a competitive salary and a suite of benefits, including discounts on company products and optional healthcare. Join us and start building your career now.