Apprentice Business Support Officer

CEMP; East Devon; On-site; GBP 25,000 - 26,000; Full time

Job summary

A local government organization in East Devon is seeking an Apprentice Business Support Officer for a 24-month fixed-term contract. The role includes providing data systems support and assisting stakeholders with queries. Candidates should have 5 GCSEs including maths and English, and possess good customer service and IT skills. The apprentice will gain valuable experience in a supportive environment while receiving a competitive salary and various benefits like generous holidays and health services.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Employee discounts programme

Qualifications

• Enthusiasm and willingness to learn.
• Effective communication skills in a team environment.
• Basic IT skills for data systems support.

Responsibilities

• Provide data systems support to the Programmes Coordinator and Data Systems Officer.
• Assist stakeholders in resolving data system issues.
• Utilise software packages for reporting tasks.

Skills

Customer service skills

Teamwork

IT skills

Education

5 GCSE passes including maths and English

Job description

Overview

Apprentice Business Support Officer | (8820) | Fixed Term Contract for 24 months | 37 hours per week | £25,583 to £25,989 per annum | (Grade D) | Norwich

Are you interested in providing administrative support? Do you enjoy providing an excellent customer service? Would you like to learn and develop professionally through an apprenticeship?

Responsibilities

Our Growth & Investment department are looking for someone to provide data systems support to the Programmes Coordinator and Data Systems Officer assisting in first line support for stakeholders to resolve issues helping to ensure the data systems are current for the programmes and contracts to enable accurate and qualitative data for reporting purposes. You would also help utilise software packages for reporting and provide administrative support for the programmes team.

Qualifications

• The successful candidate will have enthusiasm, good customer service skills, work well in a team and have appropriate IT skills together with 5 GCSE passes or equivalent including maths and English.

About the role

This is an exciting opportunity to join the Programmes Team who are accountable for the delivery of a portfolio of funded programmes and projects with different accounting bodies.

Apprenticeship details

This post is aligned to the Apprenticeship Standard of Business Administration Level 3. It is expected that you would not normally take longer than 24 months to complete the training and the level of responsibility and complexity of work in this role will increase as the individuals knowledge and skills increases.

You must show commitment to studying and attend all training throughout the apprenticeship, and time will be provided for this during working hours.

Informal discussion

For an informal discussion regarding this vacancy, please contact Nataliya Klymko, Programmes Coordinator via or 07769 213079

Benefits

• Competitive salary


• Generous holiday entitlement


• Health and Wellbeing services including fast-track physiotherapy and a free counselling service


• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.


• Financial benefits such as:




• Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.


• A Blue Light card for Fire Service and Social Care Workers


• Relocation expenses (where applicable)


• An advance of your expenses if you travel for work


• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.


• Tax efficient ways of getting extra pension and new bikes


• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)


• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

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Redeployment closing date: 11 September 2025 12:00

All other applicants closing date: 21 September 2025 23:59