Applications Support Engineer

Kudos Partners Careers; Slough; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading FinTech company is seeking an experienced Applications Support Analyst/Developer to join their team. This role involves delivering 2nd and 3rd line support for digital applications, focusing on minimizing downtime and enhancing service quality. With a hybrid working model, you will collaborate in a supportive environment while ensuring the smooth operation of key digital platforms, making significant contributions to the team's success and innovation.

Benefits

Competitive salary

Flexible working

Collaborative culture

Qualifications

• Proven experience in application support and development.
• Strong problem-solving skills and a collaborative mindset.
• Ability to work in a fast-paced, hybrid environment.

Responsibilities

• Deliver 2nd and 3rd line support for digital applications.
• Minimise downtime and ensure high service levels.
• Drive continuous improvement for web and mobile platforms.

Skills

Experience with Azure

APIs knowledge

Issue resolution within SLAs

Understanding of D365

Job description

Location: West of London | Hybrid (1 day in office)

Salary: Competitive + Benefits + Flexible Working

Why Join?

• Hybrid working only 1 day per week in the office
• Established FinTech company with a collaborative, supportive culture
• Key role in supporting high-profile web and mobile app lications (including BigCommerce)
• Exposure to Azure, APIs, D365, and cutting-edge digital solutions

We’re seeking an experienced App lications Support Analyst / Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders.

Key Responsibilities

• Deliver 2nd and 3rd line support for digital app lications, resolving issues within SLAs

Minimise downtime and drive continuous improvement across web / mobile platforms <...