Applications Engineer

Osprey Engineering Solutions; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading manufacturer in the UK is seeking an Applications Engineer to develop and maintain customer relationships, achieve sales targets, and provide outstanding customer service. The ideal candidate will have a background in manufacturing or engineering, along with strong sales experience and knowledge of pump systems. Competitive salary and opportunities for career progression are offered.

Benefits

Pension scheme

Phone / laptop

20 days holiday plus Bank Holidays (rising to 25 with service)

Qualifications

• Experience in customer service and sales environment.
• Proven track record of achieving sales targets.
• Knowledge of pump features, selection, and spare parts.
• Experience in a manufacturing or engineering environment.
• Ability to interpret technical drawings.

Responsibilities

• Develop and maintain customer relationships to achieve sales targets.
• Provide excellent customer service for sales calls.
• Inform customers about products and resolve issues.
• Process orders and provide quotations.
• Identify and convert new sales opportunities.
• Monitor sales to ensure retention and repeat orders.
• Attend trade shows and visit customers as needed.

Skills

Customer service experience

Sales target achievement

Communication skills

Problem-solving skills

Education

City & Guilds, NVQ Level 2&3

Tools

ERP systems

Job description

A leading designer and manufacturer of pumps are looking for an Applications Engineer to join their successful team in Bristol. This is a great opportunity to join a well-established manufacturer who have earnt an enviable reputation for the quality and endurance of their products. This is the perfect opportunity for a sales professional with a manufacturing and / or engineering background to take their next step with a well-regarded business.

Rest assured, you will be joining a business where innovation and collaboration are encouraged. So, there will be plenty of opportunities for career progression, and plenty of assistance to drive sales and revenue; in turn organically strengthening the growth of the company.

Salary & Benefits :

• £35, per annum DOE
• Pension scheme
• Phone / laptop
• 20 days holiday plus Bank Holidays (rising to 25 with service)

Duties & Responsibilities :

The purpose of this position is to develop and maintain existing and new customer relationships to achieve the companys sales target.

• Be the first point of contact for incoming customer sales calls, you will provide excellent customer service
• Ensure all customers have a good understanding of products, features, and benefits and resolve any issues promptly and efficiently
• Provide quotations and process orders, keeping customers informed on their order progress and expected delivery dates
• Record sales conversion rates
• Actively seek and identify new sales opportunities and convert into new business
• Monitor sales to ensure customer retention and repeat orders
• Visit customers and attend trade shows as required

Candidate Profile :

• Experience of working in a customer service and sales environment
• A proven track record of achieving sales targets
• Knowledge of pumps features, pump selection and spare parts
• Experience of working in manufacturing / engineering environment
• A working knowledge of ERP systems
• The ability to interpret technical drawingsExcellent communication, influencing and problem-solving skills
• A relevant qualification, e.g., City & Guilds, NVQ Level 2&3