Application Support Engineer – SQL

Ascent People Ltd; East Midlands; On-site; GBP 32,000 - 37,000; Full time

Job summary

A leading software house seeks a Software Support Engineer to join their engaging support team in Leicestershire, offering competitive salary and comprehensive training. Ideal candidates will have previous experience in software support, strong SQL skills, and excellent communication abilities.

Qualifications

• Experience in Application Software Support / Customer Support role.
• Ability to deal with 1st-3rd Line Software Support issues.
• Understanding of databases and programming.

Responsibilities

• Providing support for clients on software issues.
• Handling call logging and troubleshooting.
• Implementing software solutions remotely and onsite.

Skills

SQL Server

T-SQL

Service Desk

Software Implementation

Verbal Communication

Written Communication

Education

Formal SQL qualifications & certifications

Job description

Application Support Engineer, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support – 32K

Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work – whoop whoop!) The office is based in the Leicestershire area.

The skills needed for this role are:

* Previous experience of working in an Application Software Support / Customer Support role
* Experience in call logging and dealing with 1st-3rd Line Software Support issues
* Experience in working within a similar environment such as Enterprise, CRM, or Financial software.
* Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
* Software implementation – remote and onsite
* Some understanding of how programming works
* Strong verbal and written communication skills

Salary: competitive starting salary 32K and benefits.

You must be able to pass a pre-employment screening due to the nature of my client’s customers.

This is an office-based job.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Jo Bevington

Recruiter:

Jo Bevington

Phone: [phone]
Email: [e-mail] My Social