Application Support Analyst

Lioness Recruitment Ltd; Rochester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency is looking for an Application Support Analyst to join a renowned public sector organization in Kent. This is a 3-month fixed-term role requiring 2-3 days per week on-site. The successful candidate will support and improve business applications, provide user training, and handle 2nd line support. Essential qualifications include demonstrable application support experience, knowledge of M365, and familiarity with CRM systems. This role offers an opportunity to contribute to meaningful projects in a public sector setting.

Qualifications

• Proven application support experience is essential.
• Experience with CRM systems is required.
• Knowledge of M365 is necessary.

Responsibilities

• Support and improve business applications.
• Provide 2nd line application support and user training.
• Liaise with third-party suppliers.

Skills

Application support experience

M365 knowledge

Systems analysis

Reporting experience

User training

Job description

Lioness Recruitment are specialists in helping you find a role that will make you happy too. Feel like a new challenge and expanding your applications skill set working for a renowned public sector organisation? They're looking for somebody with proven systems support experience to join their Kent based team. This is a 3 month fixed-term salaried role which will requires 2-3 days a week on site in Kent.

As an Application Support Analyst, your main responsibilities will be to improve and support of the organisation's business applications. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system upgrades and testing. You will also provide 2nd line application support, user training and liaise with third party suppliers.

Essential experience:

• Demonstrable application support experience
• Experience of supporting a wide range of applications including CRM
• Proven knowledge of M365
• Systems analysis
• Systems upgrades
• Social housing systems experience highly desirable

Ready to take the first step to your next step? Ready to be brave? Then we're ready to help.

Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities