Application Support Analyst

Proactive Appointments; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an Application Support Analyst in Woking. The ideal candidate will have expertise in the SaaS platform CLICKUP and be skilled in managing incidents and change management. Responsibilities include providing application support to IT systems and liaising with users effectively. This role offers a competitive package and requires strong communication and documentation skills.

Qualifications

• Proficient in application support for IT systems.
• Experience with SaaS CLICKUP is required.
• Understanding of IT incidents and ITSM practices.

Responsibilities

• Provide application support for IT systems.
• Manage and enhance change management procedures.
• Communicate effectively with users at all levels.

Skills

Application Support

Knowledge of SaaS platforms

Incident Management

Communication skills

Documentation skills

Tools

CLICKUP

Job description

IT Application Support - CLICKUP - Woking

Our client is looking for an Application Support Analyst with specific knowledge of the SaaS platform CLICKUP. You will be proficient at liaising with Users at all levels.

The role will involve the following: -

• Application Support of IT Systems
• Knowledge of Saas CLICKUP
• Understanding of Incident Management and ITSM
• Manage and enhance change management procedures
• Experience in dealing with third parties
• Good communication and documentation skills.

If this could be your next career move for you, our client offers a great package. Please forward your CV in the first instance

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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