Apparel Logistics & Customer Care Coordinator

Point Professional Recruitment LTD; Biggleswade; On-site; GBP 25,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Operations Assistant to coordinate daily warehouse operations and provide first-line customer care. This position requires strong organisational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Previous experience in warehouse or customer service within apparel logistics is ideal. The role is based in Biggleswade with working hours from Monday to Friday.

Qualifications

• Previous experience in warehouse coordination or customer service is highly desirable.
• Strong organisational skills are essential with excellent attention to detail.
• A confident communicator with professional client-facing skills is vital.

Responsibilities

• Coordinate daily warehouse operations including receiving and dispatch.
• Maintain accurate stock records and perform regular cycle counts.
• Prepare shipping documentation and liaise with suppliers.

Skills

Warehouse coordination

Inventory control

Customer service experience

Strong organisational skills

Attention to detail

Professional client-facing skills

Proficient in MS Office (Excel)

Ability to work in a fast-paced environment

Problem-solving skills

Team player

Tools

Warehouse management systems (WMS)

MS Office

Job description

A recruitment agency is seeking a Customer Operations Assistant to coordinate daily warehouse operations and provide first-line customer care. This position requires strong organisational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Previous experience in warehouse or customer service within apparel logistics is ideal. The role is based in Biggleswade with working hours from Monday to Friday.