Anti-social Behaviour Officer (17262NKb)

Kingdom Services Group Ltd; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local authority support organization in Birmingham is seeking a Community Safety Street Intervention Officer to enhance safety and quality of life in local communities. The role involves proactive patrols, community engagement, and enforcement of anti-social behaviour legislation. Candidates should have GCSEs in English and Maths, along with significant experience in enforcement or customer service settings. This position offers weekly pay at £14.50 per hour with flexible hours.

Qualifications

• Experience in customer service and enforcement/ASB environments required.
• Ability to apply legislation and manage workload independently.
• Willingness to work outside normal hours including on-call duties.

Responsibilities

• Conduct high-visibility patrols to deter ASB.
• Investigate ASB reports and enforce legislation.
• Engage with communities to address complex needs.
• Provide evidence for legal proceedings.
• Work jointly with Police and other agencies to deliver safety initiatives.

Skills

Strong investigative skills

Effective communication

Negotiation skills

Problem-solving

Team player

Education

GCSEs including English and Maths

Willingness to obtain additional qualifications

Job description

Kingdom Local Authority Support (Kingdom)

Community Safety Street Intervention Officer

Location: Birmingham

Hours: On average 40 hours per week, 8 hours per day, Monday to Sunday between 06:00am - 00:00pm

Salary: £14.50 per hour. Weekly Pay!!! Immediate Start!!!

Job Purpose

To provide a proactive and visible authority presence across Birmingham’s communities, enhancing residents’ quality of life and promoting safer, stronger neighbourhoods. The role focuses on early intervention, prevention, and enforcement of anti‑social behaviour (ASB), including breaches of Public Space Protection Orders (PSPOs), through the Council’s ‘Engage, Educate, Enforce’ approach.

Key Responsibilities

• Conduct high‑visibility patrols to deter ASB and increase community safety.
• Investigate ASB reports and enforce legislation using delegated powers (e.g., FPNs, CPNs, injunctions).
• Engage with communities and partners to address complex needs and promote inclusion.
• Support initiatives targeting car cruising, off‑road biking, and ASB in parks and estates.
• Collaborate with youth services and internal teams to reduce crime and intolerance.
• Provide evidence for legal proceedings and maintain accurate records.
• Deliver advice on community safety and crime prevention.
• Work jointly with Police, CCTV, and other agencies to respond to incidents and deliver safety initiatives.
• Maintain confidentiality and comply with data protection regulations.
• Contribute to service planning, monitoring, and continuous improvement.

Essential Criteria

Education/Qualifications

• GCSEs including English and Maths or evidence to work at this level through experience.
• Willingness to obtain an additional relevant qualification (e.g., ASB, criminal law, enforcement).

Experience

• Significant experience in customer service and enforcement/ASB environments.
• Experience working in partnership‑based settings.

Skills & Abilities

• Strong investigative, written, and negotiation skills.
• Ability to apply legislation, solve problems, and manage workload independently.
• Effective communicator and team player.
• Capable of producing reports and representing the Council professionally.

Personal Attributes

• Mobile across the City.
• Confident, decisive, and resilient under pressure.
• Skilled in conflict management and delivering challenging messages.
• Flexible, self‑motivated, and solution focused.
• Willing to work outside normal hours, including on‑call duties.

Training & Development

• Commitment to ongoing professional development and supervision.

Other Requirements

• Sound decision‑making under stress or risk.
• Commitment to equal opportunities and adherence to Council policies.

How to Apply

If you are passionate about the environment and supporting the local community, apply now to be part of the Kingdom family.

You will receive a contract of employment from your employer separately.

You will receive your pay weekly on a Friday from HIVE 360 Payroll Services Provider.

You will not be working for Kingdom Service Group directly, although you will have the opportunity to request your temporary agreement to be transferred to a Kingdom Contract in the future.