Anti-Social Behaviour Officer

Vivid Resourcing Ltd; West Midlands; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading Housing Association in the West Midlands is seeking an experienced ASB Officer for a hybrid role involving managing Anti-Social Behaviour cases. This position offers the potential for permanent employment, providing a meaningful opportunity for those passionate about community engagement. Ideal candidates will have a minimum of 18 months ASB experience, a strong understanding of relevant legislation, and excellent communication skills. The role starts on 5th January and allows versatile working patterns, including home visits.

Benefits

Potential permanent role

Hybrid working

Meaningful, community-focused work

Qualifications

• Minimum 18 months ASB experience within social housing or local authority.
• Strong understanding of ASB legislation and enforcement tools.
• Experienced in case management and multi-agency working.
• Court experience essential.

Responsibilities

• Manage and investigate a varied caseload of ASB cases.
• Engage with residents, stakeholders, and partner agencies.
• Conduct visits, interviews, and mediation where required.
• Prepare statements, evidence, and documentation for legal action.
• Support community safety initiatives and early-intervention strategies.

Skills

ASB experience

Communication skills

Problem-solving skills

Interpersonal skills

Job description

ASB Officer - Housing Association

Location: West Midlands

Contract: 3-6 Months Temp (Strong Potential to Go Permanent)

Start Date: 5th January

Working Pattern: Hybrid (Home & Estate Visits)

We are currently working with a leading Housing Association in the West Midlands who are looking for an experienced ASB Officer to join their team. This is an excellent temporary-to-permanent opportunity for someone who thrives in community-focused, resident-facing work and is confident managing a busy caseload from day one.

Role Overview

As an ASB Officer, you will be responsible for managing a mixed caseload of low to high-risk Anti‑Social Behaviour cases. You will work directly with residents, partner agencies, and internal teams to resolve issues, support community safety, and ensure effective tenancy management.

Key Responsibilities

• Manage and investigate a varied caseload of ASB cases
• Engage with residents, stakeholders, and partner agencies
• Conduct visits, interviews, and mediation where required
• Prepare statements, evidence, and documentation for legal action
• Support community safety initiatives and early‑intervention strategies
• Confidently lone‑work and make sound case decisions

About You

• Minimum 18 months ASB experience within social housing or local authority
• Strong understanding of ASB legislation and enforcement tools
• Experienced in case management and multi‑agency working
• Excellent communication, problem‑solving, and interpersonal skills
• Court experience essential
• Able to start on 5th January without restrictions

Why Apply?

• Reputable Housing Association
• Potential permanent role
• Hybrid working
• Meaningful, community‑focused work

If you're interested, please apply with your latest CV. Alternatively, feel free to share this opportunity with anyone who may be suited.