Anti Social Behaviour Officer

Sovereign Housing Association Limited; East Hertfordshire; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A housing association in Hertfordshire is seeking an Anti Social Behaviour Officer to manage cases of hate crime and anti-social behaviours. This hybrid role requires strong relationship-building skills and experience in housing management. You will work full-time, focusing on community safety while collaborating with external partners. The position offers a competitive salary ranging from £38,000 to £42,000 based on experience.

Benefits

25 Days Holiday + Bank Holidays

Generous matched pension scheme up to 12%

Options for private medical and dental insurance

Qualifications

• Experience of anti-social behaviour related housing management services or transferable skills.
• Knowledge of safeguarding, mental health, and the court process.
• Ability to be self-motivated and highly organised.

Responsibilities

• Manage your own caseload and build effective working relationships.
• Tackle hate crime, nuisance, and anti-social behaviour.
• Collaborate with external partners to support customers.

Skills

Experience of anti-social behaviour related housing management

Dealing with challenging behaviour

Strong IT skills including MS Office

Establishing effective working relationships

Job description

Overview

We are looking for an Anti Social Behaviour Officer to join our Housing Team in Hertfordshire, to contribute to developing a safe and inclusive community for our customers.

In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team.

Responsibilities

• Manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
• Tackle all forms of hate crime, nuisance and anti-social behaviour in collaboration with housing management colleagues.
• Collaborate with external partners to support customers and ensure appropriate action is taken.

What you'll need

• Experience of anti-social behaviour related housing management services or transferable skills from a similar customer facing role.
• Experience of dealing with challenging behaviour and resolving conflict.
• Knowledge of safeguarding, mental health and the process of going to court.
• The ability to be self-motivated and highly organised.
• Strong IT skills including MS Office.
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies.
• Open to new ideas and change, as this is a new role.

What you need to know

This is a hybrid role where you'll be working in the Hertford office two days a week. The role is permanent, and you'll be working full time. The starting salary is £38,000 - £42,000 depending on your experience. You'll need to be happy to travel to support the customers in your area. A basic DBS check will be completed if you are successful.

Benefits

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services

If you are looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.