Ambulance Triage Nurse (Ambulance Support)

Essex Partnership University NHS Foundation Trust; Basildon; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading healthcare organization in Basildon is seeking an Ambulance Triage Nurse to deliver urgent crisis response for individuals experiencing mental distress. You will collaborate with Ambulance Paramedic crews across the Mid and South Essex area, conducting assessments, formulating care plans, and providing interventions. Applicants should have a relevant registration and experience in mental health or community care. This position offers an annual salary of £47,810 to £54,710, and a variety of benefits including flexible working options.

Benefits

27 days holiday plus bank holidays

Excellent pension of up to 14.5%

Staff discounts including NHS offers

£8K relocation package

Qualifications

• Proven experience of working in a health, social care or community setting.
• Experience of dealing with confidential and sensitive information.
• Proven experience of working with people with mental health conditions.

Responsibilities

• Conduct assessments and interventions over a 24-hour period.
• Provide face-to-face support to Ambulance Paramedic crews.
• Produce accurate and timely documentation.

Skills

Literate in IT/Computer Skills

Good oral communication skills

Ability to assess and treat own caseload

Undertake physical health checks

Education

Registration (Mental Health Nurse, Occupational Therapist or Social Worker)

High standard of education

Postgraduate qualification or commitment to work towards this

Job description

Essex Partnership University NHS Foundation Trust

Ambulance Triage Nurse (Ambulance Support)

The closing date is 02 October 2025

An exciting opportunity has arisen to join us as an Ambulance Triage Nurse (Ambulance Support) to work within a fast paced urgent community care pathway providing an urgent and crisis response to those experiencing mental distress within the community. You will work jointly with the Ambulance Paramedic clinician by providing immediate crisis care in the community across the Mid and South Essex. You will support other Paramedic crews in managing patients with complex mental health needs. You will work with non-statutory and statutory services to support people while in crisis.

Main duties of the job

You will conduct initial assessments, agree formulation of need and develop collaborative care plans underpinned by NICE Guidance delivering a range of interventions based upon individual needs. Assessments and interventions can take place in patient's homes, team bases, hospital and other community settings or via tele-coaching and through the use of assisted technology and on line forums. The successful candidate will be working within the Mid and South Essex area conducting assessments and interventions over a twenty four hour period.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job responsibilities

The successful candidate will be working within the Mid and South Essex area conducting assessments and interventions over a 24 hour period.

Work flexibly within the team accompanying colleagues for face to face support to Ambulance Paramedic crews in service users homes

Provide and oversee the management and care of patients

Produce accurate and timely documentation, conduct and manage the maintenance of accurate and timely documentation / records on all service users in line with your professional Code of Conduct and Trust policy

Person Specification

Education/Qualifications

• Registration (Mental Health Nurse, Occupational Therapist or Social Worker)
• High standard of education
• Post graduate qualification or commitment to work towards this

Knowledge

• Proven experience of working in a health, social care or community setting as part of a multi-disciplinary team
• Experience of dealing with confidential and sensitive information
• Proven experience of working with people with mental health conditions and vulnerable service users
• Proven experience of conducting and contributing to ongoing assessments

Skills/Experience

• Literate in IT/Computer Skills
• Good oral communication skills based on fluency on the English language
• Ability to work with Clinical Manager in the development and implementation of operational / Trust policies
• Assess and treat own caseload of service users in accordance with Trust clinical pathways
• Undertake physical health checks of services users and act on the findings appropriately
• Support families and carers within the boundaries of their role and professional code of conduct

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Essex Partnership University NHS Foundation Trust

£47,810 to £54,710 a year, per annum, plus HCA