Ambulance Care Assistant

East of England Ambulance Service Trust; Ivy Chimneys; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional ambulance service provider in the UK is seeking an Ambulance Care Assistant to transport non-urgent patients and provide patient care. The role requires a full UK driving licence and at least one year of driving experience. Successful candidates must commit to a 3-week paid training course in Welwyn Garden City. The organization values diversity and encourages applications from under-represented groups. They also welcome flexible working requests to support employees in achieving work-life balance.

Qualifications

• Full UK manual car driving licence.
• At least one year driving experience.
• Maximum of 3 penalty points for minor motoring offence.
• Commit to a 3-week paid training course.

Responsibilities

• Transport non-urgent patients to/from health/social care locations.
• Work alone or in a team of two.
• Engage with patients using local knowledge and discretion.

Skills

Customer care

Communication skills

Job description

Role Overview

The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.

Key Responsibilities

• Work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
• Transport frail or specialist‑need patients to/from appointments at hospitals, treatment centres and other similar facilities.
• Use your sense of humour, local knowledge, and flexible, adaptable, discreet approach when engaging with patients and the public.
• Participate in the training course and pass the First Person on Scene and patient transport driver training.

Qualifications & Requirements

• Full UK manual car driving licence.
• At least one year driving experience.
• Maximum of 3 penalty points will be considered for a minor motoring offence only.
• MUST commit to undertaking and successfully passing the 3‑week paid training course in Welwyn Garden City.
• Proven customer care and communication skills with the public.

Training & Development

You will start with a 3‑week paid training course (Monday – Friday) in Welwyn Garden City. The training includes clinical training to be a "First Person on Scene" and patient transport driver training, and a full uniform is provided.

ECONOMIC & VOCATIONAL INFORMATION

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the "Check if you need a UK visa" - GOV.UK website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

EEAST Values and Employment Policy

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non‑emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under‑represented groups, such as Black, Asian, or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.