Airport Customer Service Agent — Part Time, Flexible Shifts (Stansted)

Swissport International AG; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading airport service provider is seeking a Customer Service Agent at Stansted Airport. This part-time role, requiring 20 hours per week, involves assisting passengers with check-in, luggage handling, and inquiries while ensuring operational compliance. Ideal candidates have customer service experience and strong communication skills. Benefits include employee discounts, comprehensive training, and career advancement opportunities. Join the team and contribute to exceptional service in the aviation industry.

Benefits

Access to Employee Assistance Programme

Comprehensive training and development

Free onsite parking

Employee discounts on travel and retail

Retirement savings plan

Career advancement opportunities

Qualifications

• Prior experience in customer service or related fields is advantageous.
• Excellent communication skills, both verbal and written, with proficiency in English.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet passengers and provide assistance throughout their journey.
• Assist passengers with check-in procedures and luggage handling.
• Handle inquiries regarding flight schedules and baggage policies.

Skills

Customer service

Communication skills

Problem-solving

Attention to detail

Job description

A leading airport service provider is seeking a Customer Service Agent at Stansted Airport. This part-time role, requiring 20 hours per week, involves assisting passengers with check-in, luggage handling, and inquiries while ensuring operational compliance. Ideal candidates have customer service experience and strong communication skills. Benefits include employee discounts, comprehensive training, and career advancement opportunities. Join the team and contribute to exceptional service in the aviation industry.