Airport Café Operations Lead — Customer & Team Champion

Compass Group; Paisley; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading food services company based in Scotland is seeking a Costa Manager for Glasgow Airport. The ideal candidate will oversee daily operations, lead a motivated team, and ensure exceptional customer experiences. This role offers a competitive salary of up to £40,000 per annum and includes numerous benefits such as a contributory pension scheme, career progression opportunities, and exclusive discounts. If you are a proactive individual with strong communication skills, we encourage you to apply.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Access to Digital GP

Travel discounts

Grocery shopping discounts

Cinema ticket discounts

Cash rewards

Free wellness classes

Qualifications

• Passion for delivering outstanding service with a smile.
• Proven ability to take initiative and solve problems.
• Strong teamwork and communication skills.

Responsibilities

• Oversee daily operations and business goals execution.
• Minimize waste during beverage production.
• Delegate tasks and ensure the team's proactivity.
• Act as main contact in absence of General Manager.
• Assist with weekly bookwork and other duties as needed.

Skills

Outstanding service delivery

Team player

Excellent communication skills

Ability to work under pressure

Initiative and decision-making

Job description

A leading food services company based in Scotland is seeking a Costa Manager for Glasgow Airport. The ideal candidate will oversee daily operations, lead a motivated team, and ensure exceptional customer experiences. This role offers a competitive salary of up to £40,000 per annum and includes numerous benefits such as a contributory pension scheme, career progression opportunities, and exclusive discounts. If you are a proactive individual with strong communication skills, we encourage you to apply.