AIML - Site Reliability Engineer (SRE), Siri Knowledge Platforms

Apple Inc.; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading technology company is seeking a Site Reliability Engineer (SRE) to enhance the infrastructure for Siri and other user-facing solutions. The ideal candidate will have strong skills in Kubernetes, Go, and cloud infrastructure, with responsibilities covering stability, security, and efficiency of global services. This role involves troubleshooting and collaborating with distributed teams, ensuring timely resolutions for complex issues. Join a diverse environment focused on innovation and inclusion.

Qualifications

• Strong sense of ownership and integrity demonstrated through clear communication.
• Proficient in one or more languages, such as Go or Python.
• Experience with large diverse systems and configuration management.

Responsibilities

• Responsible for infrastructure supporting Siri and other solutions.
• Improve stability, security, and efficiency of global services.
• Isolate issues and resolve root causes through analysis.

Skills

Ownership and integrity

Kubernetes

Containerization systems

AWS

Go

Python

Configuration management

Network administration

Tools

Puppet

Chef

Ansible

Spinnaker

Apache

Nginx

Postgres

MySQL

HBase

Job description

Selection changes the language of the page/content

AIML - Site Reliability Engineer (SRE), Siri Knowledge Platforms

London, England, United Kingdom Machine Learning and AI

Play a meaningful role in revolutionising how people use their computers and mobile devices, build ground breaking technology for algorithmic search, machine learning, natural language processing & artificial intelligence and work with the teams building the most scalable big-data systems in existence.

Description

As an SRE in the AI/ML organisation within Apple, you will be directly responsible for the infrastructure that powers Siri, search, and other high-impact user-facing solutions running on millions of Apple devices worldwide.We strive to improve the stability, security, efficiency, and scalability of a 24/7 global service. We have on-call rotations—working in a geographically distributed SRE teams for follow-the-sun support. Your strong troubleshooting ability will be used daily to isolate issues and resolve the root cause through investigative analysis. The role also requires building and maintaining accurate, up-to-date documentation reflecting configuration, providing code reviews, and mentoring new team members.An ideal candidate is an independent problem-solver who is focused and capable of exhibiting deftness to handle multiple simultaneous contending priorities and deliver solutions in a timely manner.

Minimum Qualifications

• A strong sense of ownership and integrity demonstrated through clear communication and collaboration.
• Sophisticated knowledge of one or more of the following: Kubernetes, containerisation systems, and/or public cloud infrastructure (AWS, GCP).
• Proficiency in Go, Python, or similar language to automate tasks.
• Hands-on experience handling large numbers of diverse systems with configuration management or software delivery platforms (such as Puppet, Chef, Ansible, and Spinnaker).

Preferred Qualifications

• Working knowledge of multi-tier applications and their dependencies including load balancing, TCP/IP networking, web services, LDAP and DNS.
• Proficiency with web server administration including Apache and Nginx.
• Knowledge of database design, support and administration including Postgres, MySQL, and HBase.
• Network administration and troubleshooting.
• Good interpersonal skills shown through previous projects or assignments.

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more