AI Governance Support Analyst

AXA; Redhill; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A leading insurance company in the UK is hiring an AI Governance Support Analyst to manage AI governance, maintain records, and collaborate across teams. This role requires strong organisational and analytical skills, as well as attention to detail. The company offers a competitive salary up to £45,000, annual bonuses, a contributory pension scheme, and various employee benefits including private medical cover and 25 days of annual leave.

Benefits

Competitive annual salary

Annual company & performance-based bonus

Contributory pension scheme

Life assurance

Private medical cover

25 days annual leave plus Bank Holidays

Opportunity to buy/sell leave days

Wellbeing services

Employee discounts

Qualifications

• Ability to manage multiple priorities and meet deadlines effectively.
• Skilled in gathering and interpreting information from various sources.
• Commitment to maintaining accurate records and documentation.

Responsibilities

• Manage records of AI use cases to ensure governance steps are followed.
• Build inventories of AI-related risks and mitigation plans.
• Track use case progress and collect compliance evidence.
• Compile reports on AI governance and prepare updates for committees.
• Assist with audit actions to ensure compliance.
• Collaborate with teams to ensure effective governance.
• Improve governance processes and documentation.
• Support vendor risk assessments and audit management.

Skills

Organisational and project-management skills

Analytical mindset

Attention to detail

Presentation skills

Understanding of governance processes

Collaborative team player

Experience with knowledge-management tools

Tools

SharePoint

Job description

Are you organised, proactive, and passionate about responsible AI? We're looking for an AI Governance Support Analyst to join our expanding AI Governance and Ethics team. Reporting directly to the Head of AI Governance and Ethics, you'll play a vital role in ensuring smooth operational governance of our AI use cases, managing key processes within the AI Hub, and helping us uphold the highest standards of compliance and integrity. If you're detail oriented with a keen eye for process and enjoy working collaboratively across risk, data privacy, security, and architecture teams, this could be the perfect opportunity for you to make a real impact in shaping our responsible AI journey.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Manage and maintain comprehensive records of all AI use cases within the AI Hub, ensuring governance steps are followed and documented accurately.
• Build and update inventories of AI-related risks, mitigation plans, and link these to the model library and AI system inventory.
• Support operational activities by tracking use case progress, collecting compliance evidence, and managing multiple tasks simultaneously.
• Compile regular reports and dashboards on AI governance and risk and prepare updates for governance committees.
• Assist with audit actions and remedial activities to ensure timely resolution and compliance.
• Collaborate with colleagues across risk, data privacy, security, architecture, and third‑party teams to ensure effective governance and alignment.
• Help to improve and maintain governance processes, documentation, templates, and the AI Governance SharePoint site.
• Support vendor risk assessments and audit management processes alongside the Senior Business Analyst.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Organisational and project‑management skills, with the ability to juggle multiple priorities and meet deadlines effectively.
• Inquisitive, analytical mindset, capable of gathering, synthesising and interpreting information from various sources.
• Exceptional attention to detail and a commitment to maintaining accurate records and comprehensive documentation.
• Ability to present governance information clearly and confidently to diverse stakeholders.
• Understanding of governance, risk, and compliance processes; experience in AI, data, or technology governance is an advantage.
• Collaborative team player who is comfortable working across functions and building strong relationships with colleagues at all levels.
• Experience with knowledge‑management and collaboration tools, such as SharePoint, is desirable.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

• Competitive annual salary of up to £45,000 dependent on experience
• Annual company & performance‑based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life assurance (up to 10 × annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the “apply for this job” button; you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and do not discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa‑insurance.co.uk.

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Who we are:

AXA UK Support Functions power AXA’s three customer‑facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.