Aftersales & Technical Support Manager - Equipment

Wallace Hind Selection LTD; Loughton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A machinery manufacturing company in Bedford is seeking an experienced Aftersales Manager to lead product support and manage after-sales issues. The role demands a strong technical background in mechanical or electrical engineering, coupled with skills in team management and project oversight. You will support presales efforts and manage budgeting processes. Competitive salary and benefits, such as 25 days of holiday and private medical insurance, are offered.

Benefits

25 days of holiday

Private medical insurance

Qualifications

• Proven experience in after-sales support and managing a team.
• Strong understanding of mechanical or electrical engineering principles.
• Experience with budgeting and project management.

Responsibilities

• Lead the product support team and manage after-sales issues.
• Support presales efforts to enhance customer satisfaction.
• Oversee budgeting processes related to after-sales activities.

Skills

Team management

Communication skills

Budgeting

Project management

Education

Technical background in mechanical or electrical engineering

Job description

A machinery manufacturing company in Bedford is seeking an Aftersales Manager to lead a product support team, manage after-sales issues, and support presales efforts. The ideal candidate will have a technical background in mechanical or electrical engineering and strong team management and communication skills. This is a diverse role requiring budgeting and project management experience, offering a competitive salary and benefits including 25 days of holiday and private medical insurance.