Aftersales Manager

Perfect Placement UK Ltd; Carmarthen; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading car dealership in Carmarthen is seeking an experienced Aftersales Manager to lead their service teams. The role involves overseeing parts and service operations, ensuring high customer service standards, and achieving profitability targets. Candidates should have a background in franchised dealerships and demonstrate strong leadership skills. The position offers a starting salary of £32,000 with OTE potential of £38,000 and several benefits.

Benefits

Up to £7,200 bonus

Company car available

20 days annual holiday plus bank holidays

Workplace pension scheme

Full manufacturer-accredited training and development

Qualifications

• Experienced Aftersales Manager with experience in a franchised dealer.
• Solid communicator with a focus on Customer Service.
• Strong Technical knowledge.

Responsibilities

• Lead the entire Aftersales Team – overseeing the Parts, Service and Workshop teams.
• Recruit and train staff in Service, Parts, and Workshop teams.
• Ensure targets set are met and exceeded.

Skills

Customer Service

Technical knowledge

Leadership

Job description

Our Client is a franchise-approved car dealership and they’re currently seeking an Aftersales Manager to join their team in the Carmarthen area.

Benefits

• Starting salary is up £32,000, dependent on experience, with up to £3,600-7,200 bonus per annum.
• Company car available if required.
• 20 days annual holiday plus the 8 bank holidays and your birthday off!
• Workplace pension scheme.
• Full manufacturer-accredited training and development.
• Fantastic opportunity to work with one of the UK's most popular car brands.
• Working hours are Monday to Friday 8:30am-5:00pm, with 1 in 2 Saturday mornings 8:30am-1:00pm.

Requirements

• An experienced Aftersales Manager with experience in a franchised dealer.
• A solid communicator with a focus on Customer Service.
• Strong Technical knowledge.
• An Aftersales Manager who leads from the front & is able to motivate their team to success.

Responsibilities

• Leading the entire Aftersales Team – overseeing the Parts, Service and Workshop teams.
• Recruitment and Training with the Service, Parts and Workshop teams.
• Ensuring targets set are met and exceeded.
• Maximising profitability of the Aftersales Department.

The salary for this position is £32,000 basic with a potential OTE of £38,000.

If you are interested in hearing more, or wish to apply for this Aftersales Manager job please send your CV to Harry Thaxton-Woodcock, quoting the reference number.