Aftersales Engineer: Warranty & On-site Tech Support

Pertemps; Redditch; On-site; GBP 40,000; Full time

Job summary

A leading manufacturer of safety hardware in Redditch is seeking an Aftersales/Warranty Support Engineer. The role involves providing technical support, managing warranty claims, and collaborating with engineering teams. Ideal candidates should have a strong technical background, troubleshooting skills, and effective communication abilities. Competitive salary of circa £40k per annum and various benefits provided.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Technical and engineering background required.
• Strong verbal and written communication skills.
• Able to work independently and multitask.

Responsibilities

• Provide timely and effective technical support to customers.
• Diagnose and resolve technical issues via problem-solving.
• Manage warranty claims and ensure timely resolution.

Skills

Technical troubleshooting

Communication skills

Problem-solving

Ability to read engineering drawings

Proactive approach

Job description

A leading manufacturer of safety hardware in Redditch is seeking an Aftersales/Warranty Support Engineer. The role involves providing technical support, managing warranty claims, and collaborating with engineering teams. Ideal candidates should have a strong technical background, troubleshooting skills, and effective communication abilities. Competitive salary of circa £40k per annum and various benefits provided.