Aftersales Care Specialist

Technogym S.p.A.; Bracknell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness solutions provider in the United Kingdom is looking for an Aftersales Customer Care Specialist. In this role, you will ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will have 1-3 years of customer service experience, excellent verbal skills, and a strong understanding of CRM tools. The position comes with competitive benefits, including generous annual leave and wellness programs.

Benefits

Generous annual leave

Wellness programs

Qualifications

• 1-3 years of customer service experience required.
• Excellent verbal communication skills essential.
• Knowledge of CRM tools is a plus.

Responsibilities

• Ensure customer satisfaction through effective communication.
• Provide hands-on problem-solving for customers.

Skills

Customer service

Verbal communication

CRM tools knowledge

Job description

A leading fitness solutions provider in the United Kingdom is seeking an Aftersales Customer Care Specialist. You will ensure customer satisfaction through effective communication and hands-on problem-solving. Ideal candidates will have 1-3 years of customer service experience, excellent verbal skills, and be knowledgeable about CRM tools. A proactive and enthusiastic approach is essential. This role offers competitive benefits, including generous annual leave and wellness programs.