Aftermarket Administrator/Planner

ZipRecruiter; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A respected engineering company in Sheffield is looking for an Aftermarket Administrator/Planner. The role involves handling customer enquiries, scheduling service works, and coordinating stock orders. Ideal candidates will have experience in administration within manufacturing or engineering and possess strong organisational skills. This position offers a competitive salary and benefits based on experience, with a focus on career development.

Qualifications

• Experience in administration, planning, or coordination in industrial sectors.
• Strong organisational and multi-tasking skills.
• Confidence in using data and systems for operations.

Responsibilities

• Handle customer enquiries for the aftermarket department.
• Schedule service works and manage diaries.
• Coordinate stock orders and assist with inventory.

Skills

Organisational skills

Attention to detail

Multi-tasking

Customer-focused mindset

Experience in planning

Job description

Overview

Aftermarket Administrator/Planner — Competitive Salary + Benefits (Dependent upon experience) — Sheffield (4 days office based)

About the client

This long-established UK business has built a reputation for delivering innovative engineering solutions and integrated systems to manufacturing, automation, and engineering industries. With a broad portfolio of high-quality products, it combines strong design capability with decades of practical expertise. Dedicated service and maintenance teams support its customers with reliable aftermarket care, ensuring operations continue smoothly and efficiently.

The Role

This administration-focused role supports the seamless operation of the aftermarket department, handling customer enquiries, scheduling service works, managing diaries, and coordinating stock orders. It also includes preparing reports and arranging travel and accommodation for site visits. Close collaboration with service engineers, supply chain, and customer service teams is required to plan resources, maintain operational effectiveness, and keep projects on track, with a strong emphasis on accuracy, organisation, and clear communication.

Responsibilities

• Handle customer enquiries and support the aftermarket department operationally.
• Schedule service works and manage diaries for field engineers.
• Coordinate stock orders and assist with inventory planning.
• Prepare reports and arrange travel and accommodation for site visits.
• Collaborate with service engineers, supply chain, and customer service teams to plan resources and maintain project timelines.
• Maintain accuracy, organisation, and clear communication in all tasks.

Qualifications and skills

• Experience in administration, planning, or coordination within manufacturing, automation, or industrial engineering environments.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities.
• Confidence in using systems and data for planning and reporting.
• Customer-focused mindset, clear communication, and initiative in supporting team operations.
• Experience in scheduling, stock management, or report preparation is highly desirable.

What we are looking for

A proactive and organised individual to join a respected and growing business, with opportunities to develop new skills and take on increasing responsibility within the aftermarket team.

How to apply

We welcome applications from candidates seeking to build a rewarding career in a well-established engineering business with strong prospects for growth. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly.

About Us

Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium, and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.