Administrator (Sustainability)

Track Record Global; Remote; GBP 25,000 - 35,000; Full time

Job summary

A sustainability consultancy is seeking an Administrator to join their Client & Supplier Engagement team. The ideal candidate will have impeccable communication skills and a keen interest in sustainability. This predominantly remote role involves maintaining records, engaging with suppliers, and supporting Client Managers. Occasional travel for face-to-face meetings is expected, and the company offers benefits like a contributory pension scheme and 30 days holiday after a year of service.

Benefits

30 days holiday after one year of service

Annual incentive plan

Contributory pension scheme

Healthcare cash plan

Peer-to-peer recognition programme

Monthly in-person breakfast

Qualifications

• Confidence in communicating across all levels.
• Ability to support Client Managers and build good relationships.
• Willingness to learn and support technical assessments.

Responsibilities

• Deliver professional communications with clients and suppliers.
• Maintain meticulous record keeping in internal systems.
• Engage with clients' suppliers for Due Diligence.

Skills

Impeccable communication skills

Organisational skills

Problem-solving mindset

Ability to multitask

Excellent telephone manner

Flexible and dynamic approach

Tools

Google Workspace

Job description

ABOUT TRG

Track Record Global (TRG) are experts in natural material supply chain assessments, verifying that the legislation in place to protect consumers and the environment is adhered to as well as ensuring that the environmental claims made by our clients are traceable.

WHAT WE’RE LOOKING FOR

We are looking for an Administrator to join our Client & Supplier Engagement team. Internally, this role is known as a Client & Supplier Engagement Advisor. This role will deliver professional communications not only with our clients, but our clients' suppliers. You must have impeccable communication and organisation skills, a flexible and dynamic approach, as well as a keen interest in sustainability and a willingness to learn.

ABOUT THE ROLE

• Work with internal and external teams to ensure we deliver a professional service to our clients in the Retail and Timber Specialist industries.
• Demonstrate an organised approach and meticulous record keeping with our internal systems.
• Experience of working with in house systems to manage workload and deadlines.
• Engage with our clients’ suppliers to complete their Due Diligence , use excellent telephone skills, and can explain complex requirements to those whose first language is not English.
• Ability to talk to suppliers and clients and maintain confidentiality where applicable and have a friendly and helpful approach and the ability to build good relationships by phone and Email.
• Ability to support Client Manager or Senior Client Manager, with their main contacts, taking messages or being able to elevate support when required.
• Be client facing, ability to attend client meetings, cover supplier topics and take minutes to support the team.
• Ability to perform Timber administration related tasks.
• Ability to run reports or do basic tasks when the senior/client managers are away.
• Complete mail merge for client and supplier comms, liaise with our internal ESG and Insights team to understand upcoming comms.
• Have a passion for Sustainability and an interest in wider ESG subjects.
• Multitasking skills and flexibility to ensure urgent or non‑BAU tasks are accommodated.
• Proactive approach contacting internal to get answers and getting support when required. Be able to flex style for cross functional working.
• Create best practice and can write and train processes on the back of your best practice ideas.
• Managing your own part of your business with client.
• With training, support the wider team with performing Product Technical File (PTF) Assessments.

ABOUT YOU

We are looking for someone who has:

• An excellent telephone manner
• A go getter approach
• Confidence in communicating across all levels
• Experience in Google Workspace
• Problem solving mindset
• Someone who can travel for ad hoc face to face meetings as a when needed

Please note, this is a predominantly remote position, with the expectation of occasional face to face meetings.

WHAT YOU’LL GET FROM US

• 30 days holiday after one year of service
• Annual incentive plan (AiP)
• Contributory pension scheme
• Healthcare cash plan
• Peer-to-peer recognition programme
• Together time
• Birthday lay in
• Helping hand loan scheme
• Monthly in-person breakfast at our Hub