Administrator Repairs and Maintenance

Home Group; Welwyn Garden City; Hybrid; GBP 25,000; Full time

Job summary

A leading housing organization is looking for an Administrator to join their Repairs and Maintenance team. This hybrid role in Welwyn Garden City requires excellent administrative and organizational skills to help maintain systems and support customer service. A good understanding of repairs is beneficial. Competitive salary and benefits included.

Benefits

34 days leave

Health cash plan

800+ high street discounts

Generous pension scheme

Qualifications

• Previous administration experience, ideally in repairs and maintenance.
• Good knowledge of workforce planning systems.
• Strong organizational and planning skills.
• Flexible approach with initiative.
• Ability to use technology and online systems.

Responsibilities

• Ensure accurate, real-time information in systems.
• Update materials, equipment, and subcontractor orders.
• Deliver high-quality work and provide admin support.

Job description

Job Description - Administrator Repairs and Maintenance (251519)

Job Description

Administrator Repairs and Maintenance - (251519)

Description

Administrator - Repairs and Maintenance

Hybrid working; from home and our office in Welwyn Garden City with occasional travel to our office in the North East for training purposes

1x Permanent Role and 1x Fixed Term 12 months contract, Full Time (37.5 hpw)

Salary £24,638 per year plus Health Cash Plan and brilliant benefits!

Home a place where you belong

We have a brilliant opportunity for you to join our Repairs and Maintenance team as an Administrator. You’ll provide excellent administrative support, keeping systems up to date, driving productivity and providing brilliant customer service to support us to deliver on our customer promise to provide a reliable repairs service.

Typical day as an Administrator

• You will ensure all of our systems contain accurate, real-time information such as maintenance works that are required on our customers’ homes and highlight where job volumes exceed available resources.
• You will use our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated.
• You will take pride in delivering high quality work whether you are providing general admin support to the team or supporting our scheduling teams to schedule work for our trade operatives.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You have

• Previous administration experience, ideally working in a fast-paced repairs and maintenance team or if not worked in maintenance before must have a good knowledge of repairs and maintenance.
• Good knowledge of/able to use workforce planning systems.
• An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks!
• A flexible approach, able to use own initiative and judgement.
• Able to use technology and online systems.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• This is a hybrid role, so you\'ll work from our office in Welwyn Garden City and from home.
• Hours of work are typically 8.30am to 4.30pm, but we are flexible around this and happy to discuss other patterns.
• You\'ll be able to use technology for keeping our systems up to date, providing admin support, completing online learning and collaborating with others.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too.
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Generous pension scheme with life insurance of 3x salary
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!

Welwyn Garden City (Mundells Industrial Estate)