Administrator/Receptionist

Bupa; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health insurance provider in Reading is seeking a full-time Administrator/Receptionist. You will handle reception and administrative tasks while ensuring great customer service. The ideal candidate has GCSE level education and is proficient in MS Office. Offering a competitive salary of £28,100 plus excellent benefits, including health insurance and an enhanced pension plan.

Benefits

Bupa health insurance

Enhanced pension plan

Annual Health Services Bonus Scheme

Support with travel costs

Various online discounts

Qualifications

• Minimum GCSE level education required.
• Proficient in MS Office applications.
• Strong written and verbal communication skills.

Responsibilities

• Complete reception administrative tasks accurately.
• Provide outstanding customer service experience.
• Ensure compliance with operational control standards.

Skills

Computer literate – proficient in MS Office packages

Excellent communication (written and verbal)

Interpersonal skills

Ability to work as part of a team

Education

Educated to GCSE level or equivalent

Job description

Overview

Role: Administrator/Receptionist

Location: Reading, RG1

Contract: Permanent

Salary: £28,100 + excellent benefits

Hours: 40 hours per week

Shift pattern: 07:15 – 15:45 and 09:45 – 18:15, Mon – Fri; the role may involve some Saturday working throughout the year

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.

You’ll Help Us Make Health Happen By

• Completing all reception administrative tasks accurately and efficiently
• Offering an outstanding customer service experience
• Contributing fully to the team and the team goals
• Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements
• Ensuring safety of yourself, colleagues, and customers while in the centre

Key Skills / Qualifications

• Educated to GCSE level or equivalent
• Computer literate – proficient in MS Office packages
• Excellent communication (written and verbal) and interpersonal skills
• Ability to work as part of a team

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

Time Type

Full time

Job Area

Administration

Locations

Clinic & Dental - Reading