Administrator - Personnel Office

Mitie Cleaning & Hygiene Services; Torpoint; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading facilities management firm in the UK seeks an Administrator to provide administration services for Armed Forces personnel. Key responsibilities include managing personnel data, arranging travel, and ensuring compliance with regulations. The ideal candidate will have strong organisational skills, a proven service record, and proficiency in MS Office. This full-time role requires security clearance and offers various lifestyle benefits.

Benefits

Virtual GP access

Financial wellbeing assistance

Flexible lifestyle benefits platform

Qualifications

• Administration experience with good organisational and motivational skills.
• Proven track record of delivering quality administration and service.
• Proactive approach and ability to manage changes.

Responsibilities

• Provide day-to-day focal point for personnel administration.
• Arrange travel using an online booking system.
• Input and update personnel-related data.

Skills

Organisational skills

Communication skills

IT literacy

Customer service experience

Education

Good standard of education

Tools

MS Office applications

MOD personnel administration applications

Job description

Better places, thriving communities.

Job Title: Administrator – Personnel Office

Position Type: Permanent

Type of Employment: Full Time

Hours: 37.5 hours per week

Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England, PL11 2PD

An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.

Position Overview

Based in the Personnel Office HMS Raleigh, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

Main Responsibilities

• Provide a dedicated day-to-day focal point for the personnel administration, including a direct customer interfaces and liaison with co-ordinators and line managers.
• Arrange travel utilising an online booking system, and liaising with booking companies, co-ordinators and travellers.
• Collate and maintaining budgetary-related information.
• Maintain and protect personnel-related data.
• Data input, updating the joint-Service administration system.
• Assessing entitlement to pay, allowances, expenses, promotion, awards and more.
• Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
• Undertake any additional tasks as determined by the Line Manager, including support/cover for other staff.

What We Are Looking For

The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.

• Administration experience with good organisational and motivational skills and a high degree of integrity.
• Proven track record of delivering quality administration and service with customer facing experience.
• Persuasive and credible verbal and written communicator with the ability to develop close working relationships.
• IT literate with a good working knowledge of MS Office applications.
• Conversant/knowledge of MOD personnel administration applications and systems (desirable).
• Proactive approach and the ability to embrace and lead on change.
• Ability to manage short notice changes to requirements and deadline.
• Good standard of education.

Additional Information

MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.

Required To Wear Approved Company Work Wear

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at