Administrator - Paediatrics

Imperial College Healthcare NHS; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in London is searching for a motivated ward administrator to join their team. You will support day-to-day clerical operations, ensuring smooth ward management while providing exceptional service to patients and staff. This dynamic role requires excellent organisational skills and a dedication to patient care. The ideal candidate will thrive in a fast-paced environment and contribute to positive patient experiences. Strong communication skills and the ability to work collaboratively are essential.

Benefits

Career development

Flexible working options

Staff recognition scheme

Qualifications

• Passion for patient care and excellent interpersonal skills.
• Ability to work in a fast-paced environment.
• Organisational skills to manage clerical duties effectively.

Responsibilities

• Provide clerical support and maintain patient information.
• Deliver excellent customer service to visitors and staff.
• Contribute positively to patient experiences.

Skills

Effective communication

Organisational skills

Customer service

Job description

Are you great with people, very organised, and passionate about patient care? The West London Children are seeking a dynamic, proactive and highly motivated individual to join the inpatients administrative and clerical team as a ward administrator. You will be an integral member of the team providing effective day-to-day clerical support to facilitate the smooth running of the ward, with scope to develop on rotation in Children's Outpatient Department.

Our paediatric team provide a wide range of specialist and general services for children and young people. The majority of our services are based at St Mary's Hospital, which is also home to our paediatric A&E department and paediatric intensive care unit.

We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.

Please note this post will also require working weekend shifts.

• Effective delivery of clerical and reception duties on the ward.
• Input and maintenance of accurate patient information on Trust information systems.
• Provision of excellent customer service to members of the public and staff who visit or contact the ward.
• Contribution to positive patient experiences.
• Action daily activities in retrospect of reporting.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.