Administrator Gas Legal Coordinator

Aston Group; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable family-run business in Greater London seeks an experienced Administrator to handle a wide range of administrative tasks. The ideal candidate will demonstrate strong customer service skills and a commitment to accuracy. Responsibilities include managing court dates, collating legal documents, and responding to team inquiries. A background in administration and proficiency in Microsoft Office are essential. The position offers competitive salary and benefits including holidays and a pension scheme.

Benefits

Competitive salary

24 days holiday per year

Pension scheme

Employee Assistance Programme

Qualifications

• Excellent customer service skills; committed to customer satisfaction.
• Self-motivated, flexible and enthusiastic.
• Previous administration experience.

Responsibilities

• Arrange court dates and manage forced entries.
• Collate legal letters for delivery.
• Respond to emails and queries.
• Plan service requirements for Smoke Alarms and Gas assets.

Skills

Customer service skills

Self-motivated

Strong written & verbal communication

Attention to detail

Ability to build relationships

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Salary and Benefits

• Competitive
• 24 days holiday per year
• Pension with 4% salary sacrifice scheme and employer contribution
• Death in Service benefit of 4 x salary
• Employee Assistance Programme
• Health Cash Plan
• Enhanced Family Friendly Policies
• Long Service Awards
• Additional holiday days based on length of service
• Cycle to work scheme

The Role

As our Administrator, you will be responsible for carrying out a full range of administrative tasks in an efficient and effective manner to support the team in achieving their targets and delivering a high standard of service.

You will be expected to:

• As part of the legal process and court hearings you will need to arrange dates to obtain warrants and arrange for the relevant parties to attend forced entries all forced entries.
• Collate and print all legal letters for them to be hand delivered.
• Checking over the planned work for the next day to ensure all is correct.
• Responsible for emails or queries for all areas.
• Answering phone calls from the overspill system.
• Planning month by month for the service requirements for Smoke Alarms and Gas assets.
• To cover anyone other member of the team’s duties in their absence.
• Aston Group may request any other reasonable tasks not listed on here from time to time.

Working hours will be Monday to Friday, 08:00 am to 17:00 pm, and flexibility with working hours is essential as overtime will be required from time to time.

The Candidate

General

• Excellent customer service skills; committed to customer satisfaction
• Self‑motivated, flexible and enthusiastic
• Strong written & verbal communication skills
• High attention to detail with a commitment to quality
• Able to work as part of a team
• Ability to build and maintain positive relationships with colleagues and business partners
• Understanding of data protection principles and the importance for confidentiality

Technical

• Proficient in Microsoft Excel, Word and Outlook
• Computer Literate
• Previous administration experience

Competencies

Personal Growth

• Able to show adaptability and take advantage of new ways of doing things in addition to managing own personal learning and development.

Concern for accuracy

• Acting to minimise errors and inaccuracies, maintaining high standards of accuracy and correctness in dealing with information and data. Adopting an orderly and precise approach to work paying careful attention to following procedures and ways of working.

Problem Solving

• The ability to analyse in a logical way and identify patterns and connections which are not immediately obvious. The ability to sift out the essential elements from a mass of complex information and integrate and synthesize ideas and information into a coherent whole.

Planning & Organising

• Ensuring the successful achievement of results through the effective planning and management of resources, which are in line with the organisation’s strategic direction. The ability to think through and adopt a clear, sensible step‑by‑step approach to planning and organising work making effective use of time, resources in order to get the job done as effectively as possible.

Team Working

• Working collaboratively and sharing information within and across Aston Group to contribute to the effective delivery of services. Building and maintaining good working relationships with colleagues to foster team spirit, commitment to the team and achievement of shared goals.

Client Service

• Focus on discovering and acting on the client’s needs. A commitment to putting the client first. Clients may include ‘internal’ staff and external clients.

If you feel you have the skills for the Administrator role, please apply now!

About Aston Group

We are an established, family run, privately owned, business that has been setting standards for efficiency, innovation and quality for over 60 years. We are passionate about providing an excellent service to our clients and stakeholders and pride ourselves on our quality of works and industry reputation. Our values are at the heart of everything we do; building trust, driving quality, delivering together and having respect. We take pride in our colleagues, supporting their hard work and dedication, enabling us to thrive as a team.

To find out more please visit https://astongroup.co.uk/

Our Commitment to Equal Opportunities

You don’t need to tick all the boxes! We invest heavily in learning and development to bridge any gaps.

Our commitment to building and maintaining a diverse, inclusive, and representative workforce is a priority. We encourage applications from people from all backgrounds and welcome you to join a team that celebrates individual cultures and identities.

If you have any accessibility needs that require any extra attention, please let us know.

For more information please visit https://astongroup.co.uk/careers/work-with-us