Administrator - Court of Protection

Irwin Mitchell; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading law firm in Sheffield is looking for an Administrator to provide essential support in case progressions. You'll be managing documents, ensuring databases are accurate, and liaising with clients and colleagues effectively. Ideal candidates will have strong communication skills, empathy for clients, and a friendly attitude. Benefits include generous holidays, flexible pension schemes, and a commitment to employee well-being. Join a firm recognized as one of the Best Workplaces for Wellbeing in 2024.

Benefits

25 days holiday plus bank holidays

Flexible pension schemes

Paid volunteering days

Health membership benefits

Qualifications

• Experience in administrative roles is beneficial, though not essential.
• Ability to handle both paper-based and digital documents confidently.
• Strong communication skills for effective liaison with colleagues and clients.

Responsibilities

• Manage documents and files, ensuring accuracy and compliance.
• Update case management databases and maintain case records.
• Collect information and manage inbox tasks effectively.
• Resolve queries and liaise with external parties as needed.
• Assist with team operations and manage post across offices.

Skills

Empathy

Communication skills

Document handling

Teamwork

Job description

Your Role

As an Administrator, you will play a key role in ensuring smooth case progression by providing excellent paper-based and digital administration support. Your work will enable our case handlers to focus on what matters most – our clients.

Responsibilities

• Managing documents and files : printing, scanning, uploading, archiving, e-filing, and maintaining case records
• Keeping systems up to date : ensuring case management databases are accurate and compliant
• Handling data and correspondence : collecting information, managing inboxes, and prioritising tasks to meet service levels
• Liaising with external parties : resolving queries and gathering information when needed
• Supporting team operations : managing post across multiple office locations and assisting with ad-hoc duties
• Working closely with supervisors : ensuring progress is monitored and feedback is received

About You

• Administrative experience is helpful, but not essential
• Empathy and compassion to support clients through challenging circumstances
• A friendly, enthusiastic, can-do attitude
• Confidence with both paper-based and digital document handling
• Strong communication skills to liaise with colleagues and external parties
• Ability to work independently and as part of a team

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands : Our People, Our Community, Our Environment and Our Pro Bono.