Administrator

McCarthy Stone; Roe Green; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retirement community developer seeks a detail-oriented Administrator for its Peel Court community in Welwyn Garden City, Hertfordshire. The Administrator will support the Estate Manager with diary management, invoicing, scheduling, and correspondence. Candidates should have strong organizational abilities and experience in administrative tasks. This role is pivotal in delivering exceptional service and requires proficiency in Microsoft Office and accounting software. A great opportunity to contribute to the well-being of homeowners.

Qualifications

• Proactive and detail-oriented individual.
• Strong organizational skills with ability to manage multiple tasks.
• Experience in an administrative role is required.

Responsibilities

• Manage and coordinate appointments and meetings for the Estate Manager.
• Prepare and track invoices, manage petty cash.
• Handle incoming and outgoing communications including email and phone calls.

Skills

Diary & Calendar Management

Invoicing & Financial Administration

Communication

Document Management

General Administrative Support

Tools

Accounting Software

Microsoft Office Suite

Job description

Vacancy Administrator – Peel Court community, Welwyn Garden City, Hertfordshire

Join McCarthy Stone and play a pivotal role in enhancing the lives of our homeowners. Position Overview: We are seeking a proactive and detail‑oriented Administrator to support our vibrant Peel Court community in Welwyn Garden City, Hertfordshire. This role is central to delivering exceptional service and seamless support alongside our Estate Manager.

• Diary & Calendar Management: Efficiently manage and coordinate appointments, meetings, and events for the Estate Manager and team.
• Invoicing & Financial Administration: Prepare, issue, and track invoices using accounting software; manage petty cash and ensure accurate financial records.
• Rostering & Scheduling: Oversee staff rotas, ensuring adequate coverage and compliance with staffing requirements.
• Communication & Correspondence: Handle incoming and outgoing communications, including e‑mail, phone calls, and postal mail.
• Document Management: Maintain and organise physical and digital files, ensuring easy retrieval and compliance with data protection regulations.
• General Administrative Support: Assist with various administrative tasks, including ordering supplies, managing office equipment, and supporting team projects.

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• Proven experience in an administrative role, with a strong understanding of office management procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting software.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in all tasks.
• Ability to work independently and as part of a team.
• Previous experience in a care or residential setting (desirable).
• Knowledge of invoicing and financial procedures (desirable).
• Experience with rostering and scheduling systems (desirable).

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About Us

McCarthy Stone is the UK's leading developer and manager of retirement communities. We provide high‑quality homes to exacting specifications. As of January 2025, we operate over 545 developments across the UK for more than 24,200 people. The company committed to wellbeing and happiness of older people. We supported local causes through our Charitable Foundation and were certified as a Great Place to Work 2025 and on the Great Place to Work Wellbeing list.

Legal & Equity Statements

We review applications promptly and may close the position early for the right candidate. We do not offer sponsorship and only consider UK‑based applications.