Administrator

University of East Anglia; Norwich; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A leading educational institution in Norwich is seeking candidates for two Business Administration posts (one full-time and one part-time). These roles involve providing high-quality support to students and staff, with a focus on strong organizational and communication skills. Applicants should have a good standard of secondary education or relevant experience. The position offers flexible working options and a variety of benefits, including generous leave and personal development opportunities.

Benefits

34 days annual leave

Family and Work-life balance policies

Generous pension scheme

Discounted access to Sportspark facilities

Exclusive shopping discounts

Unlimited access to LinkedIn Learning courses

Qualifications

• Ability to handle sensitive student data accurately.
• Experience in a fast-paced environment is essential.
• Commitment to enhancing student experience.

Responsibilities

• Deliver high-quality support to students and staff.
• Manage own workload while contributing to team goals.
• Ensure compliance with deadlines and service improvement.

Skills

Strong administrative skills

Excellent customer service

Strong organisational skills

Communication skills

Interpersonal skills

Education

Good standard of secondary education or relevant experience

Job description

About the Role:

Salary on appointment will be £24,685 per annum (pro rata), with an annual increment up to £26,093 per annum (pro rata)

This is a great opportunity for those pursuing a career in Business Administration. If you have strong administrative skills and a commitment to excellent customer service, we have two posts available.

You’ll join a busy team delivering high-quality, accurate, proactive support to students and staff. The role involves handling sensitive student data accurately, meeting deadlines, and managing your own workload while contributing to team goals.

Candidates should have a good standard of secondary education or relevant experience, along with strong organisational, communication, and interpersonal skills. The ability to thrive in a fast-paced environment is essential. Your contribution will help enhance the student experience and drive continuous service improvement.

There are two indefinite posts available from 9 February 2026; one full-time and one part-time (0.6 FTE / 21.75 hours per week). Please state clearly on your application if you are applying for full-time or part-time.

UEA offers a variety of flexible working options and we encourage applications from individuals who would prefer a flexible working pattern including compressed working hours, job share, and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

• 34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Please note the job advert for this post will close once we receive sufficient applications from suitable candidates. We therefore recommend you apply as soon as possible. Your completed application will be reviewed once received and interviews for successful candidates will take place on campus.

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Further Information

For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.

For an informal discussion about the post please contact the SAS Central Office Team via [e-mail]