Administrative Support Officer - Governors

Lancashire Teaching Hospital NHS Foundation Trust; Lancashire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional healthcare provider seeks a proactive individual for a governance support role in their Corporate Affairs team. This position involves providing secretarial and administrative support to the Council of Governors, coordinating events, and ensuring smooth operations of meetings and workshops. Ideal candidates will possess strong communication skills and an ability to manage a diverse range of responsibilities, making a meaningful impact in healthcare governance.

Benefits

Development opportunities

Supportive work environment

Flexible working options

Qualifications

• Driven, proactive individual with strong communication skills.
• Highly organized and capable of managing a varied workload.
• Experience in supporting governance or administrative functions is desirable.

Responsibilities

• Provide secretarial and administrative support to governors.
• Coordinate governor involvement in events and meetings.
• Manage the electronic diary and scheduling for the Council.
• Support with the annual election process and other administrative tasks.

Skills

Communication skills

Organizational skills

Problem-solving

Professionalism

Proactivity

Job description

Overview

If you're driven, proactive, and a natural communicator, this is your chance to step into a unique role within our Corporate Affairs team. As a Foundation Trust, Lancashire Teaching Hospitals operates a Council of Governors. We’re seeking a dedicated individual to provide vital support, helping Governors fulfil their important responsibilities.

You'll be at the heart of governance activity—providing high-quality secretarial and administrative support, coordinating Governor involvement in Trust and partner events, and ensuring the smooth running of meetings, workshops, and activities. You’ll also support the Director of Corporate Affairs, gaining valuable exposure to the Trust's most senior leaders.

We’re looking for someone who:

• Communicates with confidence and builds strong relationships
• Is highly organised and thrives on keeping things running smoothly
• Brings professionalism, flexibility, and initiative to every task
• Enjoys problem-solving and finding solutions when challenges arise

No two days will be the same. You’ll engage with colleagues at every level, support key events, and put the right structures in place for Governors to succeed. In return, you’ll gain unique insights into how the Trust operates at the highest level, develop valuable skills in corporate governance, and make a real difference in supporting our Governors to shape the future of healthcare for our communities. You’ll be joining a small, friendly, and supportive team of Corporate Affairs Officers and the Associate Company Secretary, working together to uphold the highest standards of corporate governance. We provide trusted advice to the Chair, Board of Directors, and Governors, shaping how the Trust operates at the most senior levels across statutory, regulatory, and business conduct matters. Sitting within the portfolio of the Director of Corporate Affairs—who works closely with the Chair and Chief Executive—this role offers the chance to make a meaningful impact at the heart of the organisation.

In this role, you’ll be at the heart of supporting our Council of Governors, helping to ensure everything runs smoothly and efficiently. Your work will be varied, people-focused, and central to the success of the team.

Key areas of your role will include:

• Being the first point of contact – responding to both internal and external telephone queries about the Council, and making sure they’re directed to the right person quickly and effectively.
• Supporting governors – handling queries in person or by phone with professionalism and care, always following Trust and local procedures.
• Clear and effective communication – engaging with staff, visitors, and service users through a range of methods (verbal, written, and electronic) and tailoring information to suit the individual.
• Keeping things organised – managing the Council's electronic diary, scheduling meetings, coordinating commitments, and ensuring everyone stays informed.
• Event coordination – arranging governor attendance at external events, working closely with the Communications Team, and providing hands-on support (including transporting materials when needed).
• Chasing progress – following up on actions with managers to keep things on track and ensure deadlines are met.
• Accurate record keeping – maintaining up-to-date details on governors, including service length, documentation, and website content.
• Workshop and meeting support – organising venues, ordering refreshments, and taking notes to ensure workshops and events run smoothly.
• Administrative and secretarial support – assisting the Company Secretary and wider team, including coordinating communications like Trust Matters.
• Database management – maintaining accurate electronic records and systems as required.
• Governor elections – providing support with the annual election process.
• Annual Members' Meeting – helping to organise and facilitate one of the Trust's most important events.
• Governor training – maintaining the training register, flagging upcoming requirements, and reporting attendance to the Company Secretary.
• Promoting good practice – supporting the wider administration function of the department to ensure efficient and effective ways of working.

Thanks for taking the time to view this advert. We’re looking forward to receiving your application. The vacancy may close earlier than the published date if sufficient applications are received, so it would be best to apply as soon as you can. We’ll contact you by e-mail to update you on the progress of your application, so please check the e-mail account you applied from (including spam/junk) regularly.

Equality, Diversity and Inclusion

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here.

To support you in your application process we’ve created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support and rewards and benefits. We’ve also put together two guides to help you make your application the best it can be. Just click here and here to go through them, or have them open as you complete your application.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate. Please contact the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Use of Artificial Intelligence (AI) when writing job applications: If you choose to use AI or other tools to assist in writing your application, personalise this information—AI cannot fully grasp the context or requirements of the job, and there is a risk it can generate false or misleading information. Relying solely on AI may not reflect your qualifications. We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it, they are required to declare this.

Supporting Information: The supporting information section is your opportunity to show how your qualifications, knowledge, skills and experiences align with the requirements and criteria in the job description and person specification. Our recruiting managers score applications based on the criteria listed and will look for evidence of how you meet these criteria. Provide examples of how you have applied your skills in real-life situations, including work, education, and personal experiences. Consider structuring your information with clear headings or bullet points to help navigation.

Working Smarter pledge and other benefits: We offer flexible working options and wellbeing support to help you achieve work-life balance. Secondment information and policies are available on intranet; contact the recruitment team for details. Young applicants under 18 are subject to part-time education or training requirements. DBS checks may be required at offer stage with cost recovery from salary as applicable. DBS checks are free for volunteers. The Trust follows infection prevention and control guidance for safe working.

This is an excellent opportunity for someone who is proactive, confident in communication, and thrives when managing a varied workload. You’ll play a key role in ensuring meetings and events run seamlessly, coordinating the structures and processes that support effective decision-making and benefit both the Trust and the communities we serve.

At our Trust, you’ll be part of a team of over 10,000 colleagues serving 370,000 people locally and 1.5 million across Lancashire and Cumbria. We offer development opportunities, inspiring colleagues, and a platform to grow your career within a supportive environment. This is a role with purpose and impact, contributing to patient care and experience while building a career you can be proud of.