Administrative Specialist - Frontline Support (Glasgow)

Mears Group; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Job summary

A community service organization in Glasgow is seeking an Administrator to provide essential administrative support to frontline teams. The role requires strong skills in administration, particularly handling vulnerable clients and maintaining accurate records. With a focus on customer experience, the position is full-time and offers competitive benefits, including generous annual leave and volunteering leave. The ideal candidate will manage tasks efficiently in a fast-paced environment.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Career progression opportunities

Access to EAP Counselling sessions

Qualifications

• Experience in Administration is essential.
• Proficient with Excel for data management.
• Ability to work with vulnerable populations.

Responsibilities

• Provide administrative support to front line teams.
• Ensure accurate and timely recording of client communication.
• Support customer experience central to activities.

Skills

Administration

Excel

Working with vulnerable client groups

Social housing experience

Time management

Interpersonal skills

Job description

A community service organization in Glasgow is seeking an Administrator to provide essential administrative support to frontline teams. The role requires strong skills in administration, particularly handling vulnerable clients and maintaining accurate records. With a focus on customer experience, the position is full-time and offers competitive benefits, including generous annual leave and volunteering leave. The ideal candidate will manage tasks efficiently in a fast-paced environment.